Troubleshooting guide
Fault
The equipment does not work
Equipment operates intermittently
Saw chain is dry
Chain/guide bar is hot
Chainsaw judders, vibrates or does
not saw properly
Possible cause
Battery empty
Battery is not correctly inserted Remove battery and insert again
Loose connection (external)
Loose connection (internal)
ON/OFF switch defective
No oil in the tank
Vent in the oil tank cap is
blocked
Oil outlet is blocked
No oil in the tank
Vent in the oil tank cap is
blocked
Oil outlet is blocked
Chain is blunt
Chain is overtensioned
Chain is undertensioned
Chain is blunt
Chain is worn
Saw teeth point in the wrong
direction
Remedy
Charge battery
Consult a specialist workshop.
Top up with oil
Clean the oil tank cap
Clear the oil outlet
Top up with oil
Clean the oil tank cap
Clear the oil outlet
Re-sharpen or replace the chain
Check the chain tension
Adjust the chain tension
Re-sharpen or replace the chain
Replace the chain
Refit the chain with the teeth facing in the
correct direction
GB
29