7.3 FCC CLASS B NOTICE
NOTE:
This equipment has been Certified and found to comply with the limits regulated by FCC.and CE. Therefore, it is designed to provide reasonable
protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows this
manuals guidelines to avoid improper usage which may result in damage to the unit, electrical shock, and fire hazard or injury. In order to improve
the feature functions and quality of the product, the specifications are subject to change without notice from time to time.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference with
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or televis ion reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to connect the interference by one or more of the following measures:
• Reorient or relocate the monitor unit
• Increase the separation between the monitor and camera
• Connect the equipment on a separate outlet
• Consult the dealer or an experienced radio or television technician
7.4 GENERAL PRODUCT WARRANTY:
For all Comelit Branded Products 2 year manufacturer's warranty from dealer date of Purchase. Proof of purchase by the dealer in the form
of an invoice is necessary for all returns.
RMA (RETURN) Policy:
1. Before Requesting an RMA Number, the installer must call into our Tech support line to verify the condition of the product and for trouble
shooting purposes in order for Comelit to determine if an RMA needs to be issued.
2. If technical support does deem that a return is needed, they will issue a trouble ticket number associated with the issue related to the
defective product. Trouble tickets are needed for all distributors to receive a RMA number.
3. All equipment must be returned as received from the manufacturer with all parts included. If all parts are not received, this may cause a delay
in the processing of the RMA and possible return of the parts to the customer.
4. Return freight is paid by the customer (non-reimbursable). Comelit will pay "Return to Customer" freight charges.
5. Product "out of warranty" is subject to repair charges to be paid by the customer.
For all Comelit products (Comelit Kits and Multi-tenant parts, excluding the HFX series and related parts)
1. New Replacements will be given on all returns of defective products. Credit is only given to distributors in special circumstances based on
Comelit approval.
2. For Distributors asking for Credit, the purchase invoice must be included in the return shipment.
3. All RMA's must include the RMA form completely filled out.
4. Units sent in without proper paperwork will incur delays in processing and will be returned to the requester.
For RMA inquiries please contact:
Comelit USA RMA Department
Toll Free: (888) 692-9739 Option 4
Main office: (626) 930-0388 Option 4
tech@comelitusa.com
rma@comelitusa.com
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