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11 Troubleshooting

If you have problems with your telephone, please check the following information.
For any claims under the warranty, please refer to your dealer. The warranty period is 2 years. A warranty
period of 12 months applies to the rechargeable batteries.
No calls possible
Connection is cut off or drops out
The charging light does not come
on.
The battery symbol flashes in the
display after a few hours.
Display dark
Troublesome noises when making a
call
- Troubleshooting -
• The telephone line is not correctly connected or is faulty.
• Use only the telephone cable provided.
• Test whether your telephone connection is in order by using
another telephone.
• The power supply is not plugged in or there is a total power
failure.
• The rechargeable batteries are flat or defective.
• You are too far away from the base station.
• The base station is not connected to the mains supply.
• You are too far away from the base station.
• Incorrect position for the base station.
• Place the handset properly on the base station, clean the
contact surfaces on the handset and on the base station with a
soft, dry cloth.
• The base station is not connected to the mains supply.
• Place the handset on the base station for 10 hours.
• If this does not help, replace the rechargeable batteries.
• The batteries are flat. Please charge the mobile unit on the
base station.
• Is the mobile unit switched off?
• Caused by direct sunlight, allow the mobile unit to cool down.
• Do not set up the base station in the immediate vicinity of other
electrical equipment such as microwaves or hi-fi systems, as
this may result in mutual interference.
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