Is the water shut-off valve clogged or incorrectly
installed?
Refer to the "Connecting the Refrigerator to a Water
Source" section. If clogging or installation is not a
problem, call for service or contact a plumber.
Is there a kink in the home water source line?
If you find or suspect a kink in the water line, call for
service.
Is there a water filter installed on the refrigerator?
This filter may be clogged or incorrectly installed. First,
check the filter installation instructions to ensure that
the filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call for service.
Water or ice is leaking from the dispenser
Is the glass not being held under the ice dispenser
long enough, causing the ice to spill?
Hold the container under the ice chute for two to three
seconds after releasing the dispenser lever. A small
amount of ice may dispense after the lever is released.
Is the glass not being held under the water
dispenser long enough, causing water to drip?
Hold the container under the water dispenser two to
three seconds after releasing the dispenser lever.
Water may continue to dispense during this time.
Is an ice cube stuck in the chute and holding the
trap door open?
Remove the cube.
Is there a water filter installed on the refrigerator?
The water filtration system may have air in the lines,
causing water to drip. Additional flushing may help
clear air from the lines. Normal dispenser use should
flush air from the lines within 24-72 hours.
The dispenser water is not cool enough
Has the refrigerator been newly installed?
Allow 24 hours for the tank to cool completely.
Has a large amount of water been recently
dispensed?
Allow 24 hours for the tank to cool completely.
Has water not been recently dispensed?
The first glass of water may not be cool. Discard the
first glass of water.
The divider between the two compartments is
warm
The warmth is probably due to normal operation of the
automatic exterior moisture control. If still concerned,
call for service.
Temperature is too warm
Are the air vents blocked in either compartment?
This prevents the movement of cold air from the
freezer to the refrigerator.
Remove any objects from in front of the air vents. Refer
to the "Ensuring Proper Air Circulation" section for the
location of air vents.
Are the door(s) opened often?
Be aware that the refrigerator will warm when this
occurs. In order to keep the refrigerator cool, try to get
everything you need out of the refrigerator at once,
keep food organized so it is easy to find, and close the
door as soon as the food is removed.
Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It
can take several hours for the refrigerator to return to
the normal temperature.
Are the controls set correctly for the surrounding
conditions?
Refer to the "Setting the Controls" section.
There is interior moisture build-up
Are the air vents blocked in the refrigerator?
Remove any objects from in front of the air vents. Refer
to the "Ensuring Proper Air Circulation" section for the
location of air vents.
Are the door(s) opened often?
To avoid humidity build-up, try to get everything you
need out of the refrigerator at once, keep food
organized so it is easy to find, and close the door as
soon as the food is removed. (When the door is
opened, humidity from the room air enters the
refrigerator. The more often the door is opened, the
faster humidity builds up, especially when the room
itself is very humid.)
Is the room humid?
It is normal for moisture to build up inside the
refrigerator when the room air is humid.
Is the food packaged correctly?
Check that all food is securely wrapped. Wipe off damp
food containers before placing in the refrigerator.
Are the controls set correctly for the surrounding
conditions?
Refer to the "Setting the Controls" section.
Was a self-defrost cycle completed?
It is normal for droplets to form on the back wall after
the refrigerator self-defrosts.
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