Operation / Troubleshooting
age can be done to motor. When motor has
cooled sufficiently, switch will reset automatically
and restart motor. If protector trips repeatedly,
pump should be removed and checked as to
cause of difficulty. Low voltage, long extension
cords, clogged impeller, very low head or lift, or
a plugged or frozen discharge pipe, etc., could
cause cycling.
3. Pump will not remove all water. If operating a
pump manually, and suddenly no water comes
TROUBLESHOOTING CHART
SYMPTOM
Pump won't start or run.
Pump starts and stops
too often.
Pump won't shut off.
Pump operates but
delivers little or no water.
For parts or assistance, call Simer Customer Service at
PROBABLE CAUSE(S)
Pump is not plugged in.
Blown fuse.
Low line voltage.
Defective motor.
Defective float switch.
Impeller.
Float obstructed.
Backflow of water from piping.
Faulty float switch.
Defective float switch.
Restricted discharge
(obstacle or ice in piping).
Float obstructed.
Restricted intake screen.
Low line voltage.
Something caught in impeller.
Worn or defective parts or
plugged impeller.
Vent hole plugged.
Restricted intake screen.
Check valve is installed either
backward or upside down.
out of the discharge hose, shut off the unit
immediately. The water level is probably very low
and the unit has broken prime.
Risk of electric shock. Before
attempting to check why unit
has stopped operating, disconnect power from
unit.
CORRECTIVE ACTION
Check and see if pump is plugged in to a proper outlet.
If blown, replace with fuse of proper size.
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company
or hydro authority.
Replace pump.
Replace float switch.
If impeller won't turn, remove lower pump body and locate
source of binding.
Remove obstruction.
Install or replace check-valve.
Replace float switch.
Replace float switch.
Remove pump and clean pump and piping.
Remove obstruction.
Remove the pump and clean the intake screen and the
impeller.
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company
or hydro authority.
Remove the pump and clean out the impeller.
Clean impeller if plugged; otherwise replace pump.
Use a nail or paperclip to open vent hole in discharge pipe.
Remove the pump and clean out the intake screen.
Be sure check valve is installed correctly.
1-800-468-7867 / 1-800-546-7867
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