Fiamma CARAVANSTORE 190 Instructions De Montage Et Mode D'emploi page 21

EN WARRANTY FIAMMA
1 . Fiamma products have a guarantee of 24 months from the date the product is purchased by the
final consumer.
2 . The warranty covers only the product, and not possible damages caused by an improper use.
The Fiamma warranty covers claims for damages that are due to defective material or production
defects.
3 . The warranty is not valid under the following circumstances: natural wear of the product, if proper
installation instructions have not been followed, in cases of negligence or improper use, if non original
Fiamma spare parts have been used, if the damage comes from transporting the product with
improper packaging not authorised by
or when the final user or anyone else has modified the product without the proper authorisation of
Fiamma .
4 . If the claim is covered under warranty,
replace the defective part(s).
5 . The claim should be submitted to the dealer, from which the product was originally purchased.
It is vital to always provide the following information: serial number of the product, proof of purchase
( Fiamma could ask for a copy) and a precise description of the damage (together with some digital
photos to help substantiate the claim). In case of false or incomplete information,
the right to refuse the claim.
6 . Fiamma reserves the right to ask for return of the products in order to verify the warranty claim.
The cost and risks/insurance of transportation is to be paid by the client. If the warranty request is
then verified, Fiamma
costs for repairing/replacing the part. If the warranty claim is not accepted, the cost of repair and
replacement of the part or product, as indicated beforehand by the client, will be paid by the client.
Fiamma
Fiamma
will pay for the transport, i.e. cost of sending and returning the part, as well as
, in the case of intervention by a non qualified person,
reserves the right to decide whether to repair or
Fiamma reserves
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