Frequently Asked Questions (Faqs) - Marmitek Connect 620 UHD 2.0 Guide Utilisateur

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Frequently asked questions (FAQs)

No (or poor) image and sound
If you experience poor or no picture after connecting the HDMI
switcher, please try to identify the problem by connecting the
devices to your screen (TV, monitor or projector) one by one. This
allows you to determine whether the problem is with the HDMI
sources, the HDMI cables, the HDMI switcher or the screen.
x
Make sure the power adapter is connected and plugged in.
x
For the best picture and sound quality, only use High Speed
HDMI® certified cables.
x
Do not use HDMI cables longer than those specified in the
technical data.
x
Check the HDMI cables and/or connectors for damage.
x
Both the HDMI source and your screen should fully support
HDMI.
x
Check that your HDMI sources and screen support HDCP
2.2 (High Bandwidth Digital Content Protection) copy
protection.
Incorrect 3D display
x
Please check whether the HDMI source is set to display 3D
and/or it is set to automatic.
x
Both the HDMI source and your HD screen should support
the same 3D formats.
x
Please check that 3D is displayed correctly by connecting the
HDMI source directly to the HD display with an HDMI cable.
Do you have any other questions that have not been resolved by
the above information? Please go to
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