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This warranty is provided by Huawei Technologies (Australia) Pty Limited (ABN 49 103 793 380), Level 6, Tower B, 799 Pacific
Highway, Chatswood, NSW 2067 (for Australian purchases) and Huawei Technologies (New Zealand) Company Limited (NZBN
9429034372104), c/o Deloitte 80 Queen Street, Auckland 1010 (for New Zealand purchases) ("Huawei").
Warranty Period
PRODUCT
Smartphones
Tablets
Mobile Broadband
Routers, Modems, Wi-Fi connectors
Wearables – Smartwatch
Accessories (when sold separately)
Such as batteries, chargers, cables, headphones, powerbanks, speakers, cases etc
What is not covered?
Defects resulting from improper or unreasonable use
-
-
Fair wear and tear and cosmetic damage
-
Failure to follow operating, handling, storage and installation instructions
-
Misuse, abuse, negligence or accident
-
Power surges, connections to improper voltage supply
Unauthorised maintenance, repair, disassembly or modification
-
Loss of (including damage to or corruption of) data
-
-
Products purchased from unauthorised dealers
-
Use of the Product in conjunction with any device, accessory or software not approved by Huawei or any telecommunications
network; and Spillages of food or liquid, software viruses, fire or acts of God
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If the product identification and/or serial numbers on the Product have been defaced, altered or removed
Repair or replacement of consumables, if any
-
-
Any third party hardware or software
To the extent permitted by law Huawei is not liable for any special, indirect or consequential loss or damage.
What Huawei will do during the warranty period?
Warranty Period
(from date of retail purchase)
24 months
24 months
24 months
24 months
12 months
60
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