If there is a problem
Malfunctions can occur on all electrical appliances. Thereby, it is not necessarily
Troubleshooting Table
a defect on the appliance. Therefore, using the table, check to see whether the
malfunction can be rectified.
Fan and lighting Does not
Problem
function.
Lighting does not function.
Odours are no longer
sufficiently removed/ weak
flow of air.
Motor stops after a few
minutes
Poor performance of
the extraction hood in
extraction mode
Oil drops from the appliance Grease filter is
Buzzing noise
Never attempt to repair the defective – or supposedly defective –
Danger!
appliance yourself. There is a risk to yourself and other users. Only
authorized specialists must carry out these repairs.
The appliance is not
Possible causes
connected to the mains.
Incandescent lamp
defective.
The filters are
contaminated.
The appliance is overheated
and the internal safety
switch has activated.
The hood has insufficient air The hood has a very large quantity of exhaust
The exhaust air hose is
kinked or too long.
contaminated.
Foreign object in the fan.
Check the connection of the mains plug. Use
Solutions, tips
another electrical appliance and check the
socket. Check the house fuse.
Replace incandescent lamp (Page 18).
Replace grease filter and/or carbon filter
(refer to Page 16/17).
The appliance does not get sufficient supply
air (refer below).
air Make sure that sufficient supply air is
provided, e.g. by non-closing apertures in
doors, windows, wallboxes.
Observe the safety information on Page 6.
Check to see whether the exhaust air hose is
kinked or too long. Here, observe Page 12.
Clean/replace grease filter (refer to Page
16/17).
Call the service technician.
General
19
English