Cause
EN
Due to unsealed connections
Due to freezing
1. Hydraulic resistance is too high.
2. Air in the system
3. Inoperable circulation pump
The STB safety thermostat has been
triggered.
Inadequate
combination of heating appliances
Poor adjustment of the fuel-to-air
ratio from the burner controller
Utilization of low-quality pellets
Utilization of low-quality pellets (see
section 3. Fuel)
Low performance of the automatic
cleaning system
Improper setting of fuel-air mixture Adjust using gas analyzer
Poor chimney draught or high
internal resistance of the boiler
combustion chamber
Blockage of burner combustion
chamber
due
noncombustible materials
Improper setting of fuel-air mixture Adjust using gas analyzer
Dust on the photosensor
Grid power fluctuations
Power failure
High temperature of exhaust gases.
High temperature alarm is turning
on
High temperature in boiler water
jacket and low temperature in the
buffer tank.
TECHNICAL PASSPORT INSTALLATION and OPERATION MANUAL
Table 6. TROUBLE-SHOOTING TABLE
Install the connecting piping strain-free to the boiler connections.
If the heating installation, including the piping network, has not been
built frost-proof, we recommend that you fill the heating installation
with a liquid which has low freezing point and corrosion protection and
antifreeze agent.
Boiler water too hot, heating bodies too cold
Make sure the circulation pump has been properly selected and the
heating installation is of the proper dimensions. (You must contact your
installer.)
Upon reaching a temperature of 95°С, the thermostatic safety protection
device is triggered and the fan is turned off. To resume protection,
remove the black cap on the front panel of the boiler and press the
button on the STB-thermostat. Contact your installer to determine the
cause of protection triggering.
Low boiler temperature.
Unable to reach normal temperature mode of 65°-85° С
sizing
and/or
Immediately consult your installer about the problem.
Ejection of unburned pellets into the combustion chamber of the boiler
Contact your installer. It is necessary to set the burner properly using
gas analyzer
Use only fuel which meets the requirements specified in the manual.
(see section 3. Fuel)
Formation of clinkers and noncombustible inclusions inside burner body
Use only fuel which meets the requirements specified in the manual.
Increase turn-on frequency of the automatic cleaning system.
Smoke in the pellet hopper
Immediately consult your installer about the problem.
to
build-up
of
It is necessary to clean the burner combustion chamber using brush
It is necessary to clean the photosensor. Refer to the manual for the
cleaning procedure.
Boiler temperature too high. Controller failure.
It is mandatory to assure a backup power generator of corresponding
rated power! (see table 1)
Fume exhaust tubes of boiler water jacket are clogged with soot.
Reduced heat transfer. The boiler should be cleaned. Please contact an
authorized specialist / service shop to clean the boiler.
1. Incorrect ON/OFF temperature settings of pumps.
2. Incorrect sizing of heating system.
Installation damage
10
Solution