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Installation Troubleshooting
Symptoms
1. The digital display is OFF and steam
is not emitting from the steam head.
2. The digital display is showing an
error code and steam is not emitting
from the steam head. Refer to the
"Error Codes" section for a list of error
codes.
3. Steam is emitting from the steam
head, but the steam control is turned
OFF.
Kohler Co.
Probable Causes
A. No electrical power at the steam
generator.
B. The circuit breaker is in the OFF
position.
C. The circuit breaker is not the
correct size.
D. The electrical connection in the
steam generator field service box
is loose.
A. The water is turned OFF.
B. The inlet screen is clogged.
C. There is excessive back pressure
caused by piping that is too long
or piping that contains too many
90° elbows.
D. The steam control is not
connected.
A. Elevations greater than 6000' (1829
m) above sea level may cause
water to boil at lower
temperatures.
19
Recommended Action
A. Reset the electrical power at the
circuit breaker. Have a qualified
electrician verify that 240 V of
power is present at the steam
generator.
B. Turn ON the electrical power at
the circuit breaker.
C. Verify that the circuit breaker is
the correct size. Replace the circuit
breaker if the size is incorrect.
D. Turn OFF all electrical power to
the steam generator. Have a
qualified electrician open the
steam generator field service box
and check/repair the connections.
A. Turn ON the water supply.
B. Remove and clean the inlet
screens.
C. Relocate the steam generator
closer to the steam head or use 45°
elbows.
D. Check the wiring connections
according to the team control
installation instructions. If needed,
use the provided troubleshooting
kit to troubleshoot connection
issues.
A. Disable the fast response heater.
Refer to the "Enabling/Disabling
the Fast Response Heater" section.
1601844-2-B
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