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Problem
Spray rod does
not operate or
water pressure
is low
Waste material
does not flush
down completely
Water is leaking
from the plumbing
connections
There are black
stains on or around
the bowl unit
There is black or
pink slime on the
toilet bowl surface
There is residue
on the bowl
unit surface
19
Cause
Power off
The seat switch will not turn
on unless the user is seated
properly.
Stuck due to impurities
Water failure has occurred.
Angle valve is shut off
Filter is dirty
The water supply is set to a
low pressure.
The angle valve is not fully open.
Water filter is clogged.
The water supply to the toilet
is disrupted by other running
water fixtures
The original supplied angle
valve was not installed
Flushing may be difficult
depending the consistency
of the waste material.
Inspect to see if any nuts in
the connection are loose.
Water leak does not stop.
Ammonia in urine may cause
black stains.
This is a result of growth of
airborne fungal spores or
bacteria that feed on waste
residue on the toilet bowl.
Oil and other hard-to-see
grime may stick to the bowl
unit surface.
www.woodbridgebath.com
Troubleshooting guide
Solution
Turn on the power.
Sit back on the toilet seat.
Remove impurities.
Press the "STOP" button on the remote
control and wait until the water service
is restored.
Turn on the angle valve.
Clean the filter.
Set the water pressure to the required
range.
Turn on the angle valve fully.
Clean the filter.
Cease using other fixtures and
then flush toilet
Install the original angle valve which
has a filter included.
Flush the toilet again. If the bowl unit
is not cleansed with flushing, remove
the stains with a brush or similar
instrument.
Firmly tighten the nuts.
Close the angle valve and consult
the manufacturer.
If urine has splashed on the bowl unit
or floor, wipe it up immediately.
Clean with a (non-abrasive) neutral
toilet detergent.
Clean with a (non-abrasive) neutral
toilet detergent.
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