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Troubleshooting
Problem
Possible Cause
Screen says,
This is a reminder to
"Water
replace the water filter. It is
Filter"
recommended to replace
the water filter after every 25
gallons of coffee brewed.
Display
This is a reminder to descale
message:
the unit. Descaling breaks
"Descale"
down and cleans mineral
deposit build-up which can
affect the performance of
the machine and flavor of
the coffee brewed.
Low Coffee
The grinder chute (the
Ground
channel under the grinder
Volume
that conveys coffee grounds
in Brew
to the brew basket) may be
Basket After
clogged.
Grinding
No Grinding
The grinder may be turned
Occurred
off by the Grind Off button.
During
Brewing
Process
Display
message:
"ERROR
49-9000061 Rev. 1
Solution
1. Remove and replace the used water filter with a new
filter. Replacement water filters can be ordered through
the GEA parts online store.
2. Press and hold Mug button to reset the water filter
reminder.
1. Follow the procedure in the Descale section of the
manual to complete the descale process.
At standby state, press and hold Grind Off button
then follow the instruction on the display to complete
cleaning grinder chute from the bottom of grinder
chamber with a brush. After open the brew basket, it is
recommend to put a kitchen towel on the carafe sitting
area to catch the coffee grounds from chute.
It is recommended to clean the grinder chute after
every 25 grinding cycles.
Make sure the Grind Off option is not activated.
Please contact customer service at
GEAppliances.com/service for assistance.
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