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Repair service
Repairs to electric power tools should only be carried out
by specialist electrical personel.
Spare parts
Please contact our service department if you need acces-
sories or spare parts.
When working with this machine, do not use spare parts
other than those recommended by us. Using spare parts
not recommend by us can result in serious injuries to per-
sons or damage to the machine.
The following information should be provided when or-
dering spare parts:
• Type of machine
• Item number of the machine
Warranty conditions
Warranty provider:
ikra GmbH, Schlesier Straße 36, D-64839 Münster-
Altheim, Germany.
The warranty is valid for 24 months from the handover
date. The original invoice or a copy of the invoice serves
as proof. The warranty is only intended for consumers.
A consumer is any natural person who concludes a
legal transaction for purposes which can predominantly
neither be attributed to his commercial nor to his selfem-
ployed professional activity.
The warranty is valid for all New goods purchased
within the EU, UK and Switzerland. The purchaser's
warranty claims arising from the purchase contract with
the seller as well as statutory rights are not affected by
Troubleshooting
Problem
Unit does not run
Blade cutter is running hot
Blade cutter will not move
Excessive vibrations/noise
Pole trimmer operates intermittently
this warranty - the claiming of the aforementioned rights
is free of charge. Wearing parts, rechargeable batteries
and defects caused by the use of non fitting accesso-
ries, repair with parts that are not original parts of the
manufacturer, use of force, strokes and breaking as well
as mischievous overloading of the motor are excluded
from this warranty. Warranty replacement does only
include defective parts, not complete devices. Warranty
repair shall exclusively be carried out by authorized ser-
vice partners or by the company's customer service. In
the case of any intervention of not authorized personnel,
the warranty will be held void.
Postage and shipping costs within Germany are borne by
ikra GmbH in the case of a guarantee.
additional warranty period - Warranty provider:
Globus Fachmärkte GmbH - Primaster
The warranty period is additional 60 months. The
original invoice or a copy of the invoice serves as proof.
Wearing parts, rechargeable batteries and defects
caused by the use of non fitting accessories, repair with
parts that are not original parts of the manufacturer,
use of force, strokes and breaking as well as mischie-
vous overloading of the motor are excluded from this
warranty. Warranty replacement does only include
defective parts, not complete devices. Warranty repair
shall exclusively be carried out by authorized service
partners or by the company's customer service. In the
case of any intervention of not authorized personnel, the
warranty will be held void. The warranty shall not apply
to commercial use of the product.
All postage or delivery costs as well as any other subse-
quent expenses will be borne by the customer. The laws
of the Federal Republic of Germany shall apply to this
contract, with the exception of the UN Convention on the
International Sale of Goods (CISG).20230725
Possible Cause
Power cord not connected
Lock off not fully operated
Blade cutter dull
Blade cutter has dent
Too much friction, due to lack of
lubricant
Machine defective
Machine defective
Internal wiring of machine damaged
On/Off switch defective
GB-13
Possible Solution
Check power supply connection
Check that lock off is fully forward
prior to moving trigger
Have blade sharpened
Have blade inspected/ overhauled
Apply lubricant spray
Contact Service Agent
Contact Service Agent
Contact Service Agent
Contact Service Agent
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