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DANGER: To reduce the risk of serious personal injury, turn unit off, remove safety key, and remove battery
pack(s) before making any adjustments or removing/installing attachments or accessories. An accidental start‑
up can cause injury.
For assistance with your product call CRAFTSMAN at 1‑888‑331‑4569.
PROBLEM
Mower doesn't run when bail handle
is activated
Blade motor stops while mowing
The single touch handle
1
will not lock
into the storage position
Self drive motor stops while working
Mower runs but cutting performance is
unsatisfactory, or does not cut entire lawn
Mower is too hard to push
Mower is abnormally noisy and vibrates
Mower not picking up clippings with bag
TROUBLESHOOTING GUIDE
SOLUTION
Check to make sure safety key has been installed and is fully seated and that power button has been pressed.
Release bail handle. Turn mower off. Remove safety key and battery pack(s). Turn mower over and check that
the blades turn freely.
Check that the battery cavity is free of debris and is connected properly.
Has battery been fully charged? Press state of charge button on battery.
Is battery state of charge indicator solid red (Fig. U)? Charge battery.
Is battery state of charge indicator blinking red (Fig. U)?
• Check battery pack(s) state of charge ‑ If battery pack(s) depleted, recharge battery pack(s).
• Check battery pack(s) state of charge ‑ If not depleted, battery pack(s) are over temperature and have shut
down. Allow battery pack(s) to cool and then resume cutting.
Release bail handle. Turn mower off. Remove safety key and battery pack(s). Turn mower over and check that
the blades turn freely.
Raise cutting height of wheels to highest position and start mower.
Check that the battery cavity is free of debris.
Has battery been fully charged? Press state of charge button on battery.
Avoid overloading the mower. Slow down the cutting pace, or raise the cut height.
Ensure the two storage latches
lowering the single touch handle
The main handle
4
must fully engage the handle windows
press the main handle
4
towards the handle support
handle windows
24
are closed as shown in Fig. I.
Shut down power to the self driving mower.
Clean the self drive motor housing of debris.
Check that the wheels are spinning freely.
Has battery been fully charged? Press state of charge button on battery.
Release bail handle to turn mower off. Remove safety key and battery pack(s). Turn mower over and check:
• Blades for sharpness ‑ Keep blades sharp.
• Deck and discharge chute for clogging.
Wheel height adjustment may be set too low for grass condition. Raise cutting height.
Release bail handle to turn mower off. Remove safety key and battery pack(s). Raise cutting height to reduce
deck drag on grass. Check each wheel for free rotation.
Release bail handle to turn mower off. Remove safety key and battery pack(s). Turn mower on side and check
blade to ensure it has not been bent or damaged. If blade is damaged, replace with a CRAFTSMAN replacement
blade. If the underside of the deck is damaged, return mower to a CRAFTSMAN authorized service center.
If there is no visible damage to the blade and the mower still vibrates: Release bail handle to turn mower off.
Remove safety key and battery pack(s). Disassemble entire blade assembly as described in the Removing
and Installing Blades section. Remove any debris and clean each piece. Replace each piece as described
in the Removing and Installing Blades section. If mower still vibrates, return the mower to an authorized
CRAFTSMAN service center.
Chute clogged. Release bail handle to turn mower off. Remove safety key and battery pack(s). Clear chute of
grass clippings.
Raise cutting height of wheels to shorten length of the cut.
Bag full. Empty bag more often.
25
at the bottom of the single touch handle
1
into the stoarge position.
24
2
until two audible clicks are heard and both sides of
1
tubes pop outward before
. If they are not engaged as shown in Fig. H,
English
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