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TROUBLESHOOTING
Symptom
Symbol Lo appears in the
displays.
The controls react badly.
Error code
Problem
E1
Temperature sensor failure - open
circuit.
E2
Temperature sensor failure - short
circuit.
E7
Temperature sensor failure.
C1
High temperature of the hob's sensor.
E3
Temperature sensor failure.
E4
Temperature sensor failure.
C2
An internal temperature that is too high.
EL
Supply voltage is below the rated
voltage.
EH
Supply voltage is above the rated
voltage.
EU
Communication error in the hob.
EN 16
Possible cause
Lock function is activated.
There may be a thin layer
of water on the hob or on a
finger that makes the controls
unresponsive.
Solution
Deactivate the lock function.
Make sure the hob and/or
finger is clean.
Solution
Contact the service department.
Allow the appliance to cool down.
Then switch the hob on again.
Contact the service department.
Allow the appliance to cool down.
Then switch on the hob again.
Please inspect whether power supply
is normal.
Reset the device by briefly
disconnecting the electrical
connection. If this does not
help, please contact the service
department.
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