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Problem
Indicator
Faucet activates
when touching
sink/counter
False
activation
Faucet activates
when no user
present
Water runs
Water runs after
for a set time
hands have been
period and
taken out of range
then shuts off
of faucet
Water runs for
Water runs after
an extended
hands have been
period after
taken out of
user's hands
range of faucet
are no longer
for longer than 2
detected
seconds
NOTICE
If the issue persists, contact Delta Commercial Technical Service at 1-800-387-8277 (Canada).
Cause
1. If the faucet is installed on a stainless steel sink, ensure the sink is properly connected to the basin clip.
a. Check to see issue is resolved by restarting faucet. Disconnect the battery holder from the driver board
Sink/counter not
for 10 seconds and then reconnect.
isolated from
2. Verify that the faucet and sensor are installed correctly and it is isolated from the sink/counter.
faucet.
a. Check to see issue is resolved by restarting faucet. Disconnect the battery holder from the driver board
for 10 seconds and then reconnect.
3. Adjust Rinse Mode:
Rinse mode is set
a. Follow instructions on
"ON"
b. Check to see issue is resolved.
Noise from power
4. Ensure that an AC Filter is installed correctly as per "063267A - AC Filter & Transformer Kit or 063271A - AC
supply.
Filter (sold separately)". If issue persists, contact Delta Commercial Technical Service.
1. Adjust Metering Mode:
Faucet set to
a. Follow instructions on
metering mode.
b. Check to see issue is resolved.
Water pressure is
1. Check that the water pressure is adequate and no blockages in the line.
low.
Outlet is loose.
2. Check to ensure the outlet is threaded tightly into the faucet body.
3. Adjust Water Run-on Mode:
Water run-on needs
a. Follow instructions on
to be adjusted.
function.
b. Confirm the issue is resolved by restarting the faucet.
Solution
"Making Adjustments" on page 24
"Making Adjustments" on page 24
"Making Adjustments" on page 24
Page 32 - 42
217502, Rev. A
and turn rinse mode "OFF".
and turn metering mode "OFF".
for instructions on setting water run-on
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