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en Troubleshooting
Cleaning the universal floor nozzle
Requirement: The appliance is switched
off.
→ Fig.
-
53
56
Note: The brush roller features a cleaning
function. When operating the brush roller
on carpet, your appliance automatically va-
cuums the cut threads and hairs after more
than 30 seconds.
Cleaning the mini electro-nozzle
Requirement: The appliance is switched
off.
→ Fig.
-
57
59
Cleaning the hard floor nozzle
Requirement: The appliance is switched
off.
→ Fig.
-
60
62
Troubleshooting
Troubleshooting
Troubleshooting
Tip: You can find further information and
explanations on troubleshooting online by
scanning the QR code on page 2 and on
our website www.bosch-home.com.
▶ Repairs to the appliance should only be
carried out by trained specialist staff.
▶ Only use genuine spare parts when re-
pairing the appliance.
The appliance is not working.
The battery has not been inserted correctly.
Insert the battery correctly.
▶
The battery has not been charged.
Charge the battery.
▶
The nozzle cannot be moved.
The nozzle is stuck.
Too much suction power.
Change the cleaning mode.
▶
No charging function.
Incorrect charger was used.
Only use the charger that is included.
▶
1
Depending on the appliance specifications
26
Information in the display
Message E2 – "Take a look at the
instruction manual" appears in the display
The safety shut-off has been activated.
Switch off the appliance and disconnect
1.
the appliance from the power supply.
Wait until battery has reached room
2.
temperature or use a spare battery.
Switch the appliance back on again.
3.
If this fault occurs repeatedly, please
4.
1
call
→ "Customer Service", Page 27.
Message E3 – "Cool down device" appears
on the display
1
The thermal safety switch-off function has
been activated.
Switch off the appliance and disconnect
1.
the appliance from the power supply.
Check whether the air channel from the
2.
nozzle to the appliance is blocked.
Empty the dust container.
3.
Clean the filter unit.
4.
Once the appliance has cooled down,
5.
switch the appliance back on.
Message "Air channel blocked" appears on
the display
The thermal safety shut-off on the fan has
been activated.
Switch off the appliance and disconnect
1.
the appliance from the power supply.
Check whether the air channel from the
2.
nozzle to the appliance is blocked.
Empty the dust container.
3.
Once the appliance has cooled down,
4.
switch the appliance back on.
Message E5 – "Take a look at the
instruction manual" appears in the display
A motor fault has been detected.
Switch the appliance off and then on
1.
again.
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