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Please make sure that the electrical plug connections are in the flood-proof area.
As long as the device is connected to the electrical mains, one must never reach with one's
hands into the opening of the pump.
Please inspect the pump visually prior to each use. This applies in particular to the mains connection line and the
mains plug. Make sure that all screws are firmly tightened, and verify the perfect condition of all connections. A
damaged pump must not be used. In any case of damage, the pump has to be inspected by qualified service
staff.
Each time the pump is put into operation, please make sure that the pump is set up securely and firmly standing.
To put the unit into operation, please plug the mains plugs into a 230 V AC socket. If the water level has reached
or exceeded the cut-in level, the pump will start to run immediately.
To stop the operation of the pump, please pull the mains plug off the socket.
The electrical pumps of the T.I.P. FlatOne series are equipped with an integrated thermal motor protection
feature. In the case of overload, the motor will switch off independently and on again after cooling down. For
possible causes and their elimination, please refer to the "Maintenance and troubleshooting" section.
8. Maintenance and troubleshooting
Prior to carrying out any maintenance work, the pump must be separated from the electrical
mains. If you fail to separate the unit from mains, there is a risk of an inadvertent start of the
pump.
We decline any liability for damage caused by inappropriate repair attempts. Any damage
caused by inappropriate repair attempts will avoid all warranty claims.
Observing the conditions of use and the ranges of application of the present device will reduce the risk of possible
operational malfunction and contribute to extend the lifetime of your unit. Sand and other abrasive matters
contained in the liquid discharged will speed up the process of wearing and tearing and accelerate the drop in
performance.
If the unit is operated properly, it will not require any maintenance. Where applicable, you may clean the hydraulic
part from sediments and dirt. This can be done by counter-flushing the unit with clear water using a hose to be
connected through the pressure port of the pump. To remove tenacious dirt, the foot of the pump (8) can be
removed by loosening the screws located at the bottom of the pump. To avoid any hazard, any further
disassembly as well as the replacement of parts must only be done by the manufacturer or a by an authorized
service provider. Water left in the pump may freeze in case of frost and thus cause considerable damage.
Therefore, the pump must be removed from the liquid being discharged and fully drained when temperatures are
below the freezing point of the liquid. Please store the pump in a dry, frost-protected place. In the case of
malfunction, you should first of all check whether it was caused by an operating error or some other reason which
cannot be attributed to a defect of the device - for instance a power failure. The list below shows some possible
malfunctions of the device, possible causes and tips on their elimination. All the measures referred to may only be
carried out with the pump being separated from the electrical mains. If you yourself feel unable to eliminate any of
these malfunctions, please contact the customer service department or your point of sales. Any repair beyond the
scope specified below must only be performed by qualified staff. Please bear in mind that all warranty claims will
become void in the case of damage caused by inappropriate repair attempts, and that we decline any liability for
any ensuing damage.
MALFUNCTION
1. The pump is not
discharging any liquid, the
motor is not running.
POSSIBLE CAUSE
1. No current.
2. Thermal motor protection feature has
triggered.
3. The capacitor is defective.
4. The pump wheel is blocked.
5. The floating switch is defective.
5
Translation of original operating instructions
ELIMINATION
1. Please use a device complying with
GS (German technical supervisory
authority) to check for the presence of
voltage (safety information to be
observed!). Please verify the correct
position of the plug.
2. Separate the pump from the electrical
mains, allow the system to cool down,
eliminate cause.
3. Please contact the customer service
department.
4. Eliminate blocking of pump wheel.
5. Please contact the customer service
department.
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