Publicité
WARRANTY
IKEA limited guarantee
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the
original date of purchase of Your appliance at IKEA,
unless the appliance is named LAGAN or TILLREDA
in which case two (2) years of guarantee apply. The
original sales receipt is required as proof of purchase.
If service work is carried out under guarantee, this will
not extend the guarantee period for the appliance.
Who will execute the service?
IKEA "Service Provider" will provide the service through
its own service operations or authorized service
partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance which
have been caused by faulty construction or material
faults from the date of purchase from IKEA. This
guarantee applies to domestic use only. Some
exceptions not guaranteed are specified under the
headline "What is not covered under this guarantee?"
Within the guarantee period, the costs to remedy
the fault (e.g., repairs, parts, labour and travel) will
be covered, provided that the appliance is accessible
for repair without special expenditure. On these
conditions the local regulations are applicable.
Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the
product and decide, at its sole discretion, if it is
covered under this guarantee. If considered covered,
IKEA Service Provider or its authorized service partner
through its own service operations, will then, at its
sole discretion, either repair the defective product or
replace it with the same or a comparable product.
14
What is not covered under this guarantee?
•
Normal wear and tear.
•
Deliberate or negligent damage, damage caused
by failure to observe operating instructions,
incorrect installation or by connection to the wrong
voltage, damage caused by chemical or electro-
chemical reaction, rust, corrosion or water damage
including but not limited to damage caused by
excessive lime in the water supply, damage caused
by abnormal environmental conditions.
•
Consumable parts including batteries and lamps.
•
Non-functional and decorative parts which do not
affect normal use of the appliance, including any
scratches and possible colour differences.
•
Accidental damage caused by foreign objects or
substances and cleaning or unblocking of filters,
drainage systems or soap drawers.
•
Damage to the following parts: ceramic glass,
accessories, crockery and cutlery baskets, feed
and drainage pipes, seals, lamps and lamp covers,
screens, knobs, casings and parts of casings.
Unless such damages can be proved to have been
caused by production faults.
•
Cases where no fault could be found during a
technician's visit.
•
Repairs not carried out by our appointed service
providers and/or an authorized service contractual
partner or where non-original parts have been
used.
•
Repairs caused by installation which is faulty or
not according to specification.
•
The use of the appliance in a non-domestic
environment i.e. professional use.
•
Transportation damages. If a customer transports
the product to his home or another address, IKEA
is not liable for any damage that may occur during
transport.
However, if IKEA delivers the product to the
customer's delivery address, then damage to the
product that occurs during this delivery will be
covered by IKEA.
en
Publicité
