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Service
Do you have any technical questions? Do you have a
complaint? Do you require spare parts or an operating
manual? You can get quick and unbureaucratic assis-
tance in the Service section on the homepage of our
service partner Güde GmbH & Co. KG (www.guede.
com). Please help us to help you. In order to be able
to identify your device in the case of a complaint, our
service partner will require its serial number, article
number, and year of manufacture. All this information
can be found on the nameplate.
Tel.:
+49 (0) 79 04 / 700-360
Fax:
+49 (0) 79 04 / 700-51999
E-Mail:
support@ts.guede.com
Failure removal
Failures
Engine does not start
Motor stops
Excessive operating
pressure
Pulsating pressure
Pressure is too low
Motor is running, but
there is no operating
pressure
Pressure washer
randomly starts up
Detergent is not
drawn in
This table shows possible problems, their possible causes and options for troubleshooting. Should the problem
persist, seek out a specialist's advice.
18
Causes
Plug is not connected
Outlet is defective
Fuse has blown
Extension cord is damaged
Fuse has blown
Mains voltage is wrong
Nozzle is partly blocked
There is air in the water hose or in the
pump
Water supply is wrong
Water filter is blocked
Water hose is compressed or kinked
Nozzle is worn-out
Water is not connected
Filter is blocked
Pump or spray gun is leaking
Device is still working at high pressure
Removal
Connect plug
Use another outlet
Change the fuse
Try it without the extension cord
Replace the fuse
Check the mains voltage; it must be in
line with what is on the label
Clean the nozzle
Shut off the pressure washer and allow
the spray pistol and the tap to run
freely until an even operating pressure
develops
Check if the water supply is in line with
the requirements laid out in the technical
specifications.
Clean the water filter
Lay the water hose out flat
Replace the nozzle
Connect the water
Clean the filter
Get help from an authorised specialist.
Reduce the pressure, i.e., use a brush, or
dial down the pressure at the nozzle
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