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7. Troubleshooting
Problem
The radiator does not switch on.
The radiator does not heat up.
The radiator stays hot.
The radiator does not heat up enough.
The radiator heats in Eco mode.
The radiator's surface is very hot.
The temperature in the room differs from the
temperature set.
The radiator gives off an unpleasant odour.
8. Maintenance
❑
This product does not require any special maintenance.
❑
Clean the product, especially the heating panel, with a dry cloth once every 6 months.
❑
If the product requires repairing, contact an authorised technical service centre.
❑
When replacing the power cable, use a 2x1,00mm
This operation, for cables both with and without plugs, must be performed by qualified personnel and never by the end
user in order to avoid damaging the appliance and jeopardising personal safety.
9. Legal notice
Environment and recycling
Please help us to protect the environment by disposing of the packaging in accordance with the national
regulations for waste processing.
Recycling of obsolete appliances
Appliances with this label must not be disposed off with the general waste. They must be
collected separately and disposed off according to local regulations.
Solution
Check that the power supply is on and that it is as indicated
in the radiator's nameplate (e.g. 230 Vac 50 Hz), and that
the main switch on the right side of the radiator is switched
on (position "I").
Make sure that the operating mode is as required and, if
using a preset programme, that you are not in a time period
for which anti-freeze mode is set.
If the ambient temperature is higher than that set, the
radiator should not heat up.
If in doubt, set Comfort mode and a required temperature
much higher than the ambient temperature, to check that the
radiator is working properly.
Check that the temperature setting is not too high or that
there are no draughts on the radiator, altering the ambient
temperature measured.
Check that the temperature setting is not too low, that the
radiator is only heating the room in which it is installed (keep
the doors closed) and that the mains power supply is
correct.
The radiator may heat up to reach / maintain the eco
temperature. This is not abnormal operation.
It is normal for the surface to be hot when working. The
maximum values comply with the limits laid down by
applicable safety norms.
If the radiator is always very hot, it may be undersized for
the space in which it is used or may be affected by draughts.
Having waiter for the ambient temperature to stabilise for at
least 4 hours, you may have to compensate for any
differences between the temperature indicated by the
radiator and that measured in the room. To do this see the
contents of paragraph 6.3 on the section "Aligning the
outside temperature".
When the radiator is new, it is possible that when it begins
working for the first time an unpleasant odour may be
sensed. This is due to residue from the manufacturing
process.
Radiators that have already been used may give off
unpleasant odours if they are not used for a long time and/or
if they are used in polluted spaces with poor quality air.
2
or 3x1,00mm
2
H05V2V2-F HAR type, depending on the version.
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