Eureka NEN110 Serie Guide Du Propriétaire page 11

The Eureka 2 years limited warranty
Eureka subject to the terms and conditions herein,
warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of
one year from the date of original purchase when
used in accordance with the Eureka operating
and maintenance instructions and under normal
household usage. This warranty is granted only to
the original purchaser and members immediate
household, and is applicable only to original
purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a
defective vacuum or vacuum part that is covered
by this warranty. Repairs may be performed using
new or refurbished parts that meet or exceed
Eureka speci cations for new parts. If Eureka
elects to replace the vacuum, the replacement
may be a reconditioned unit. Depending on
availability of products, Eureka reserves the right
to provide you with a replacement product that is
the same or similar, or substitute equivalent of the
original product. As a matter of warranty policy,
Eureka will not refund the consumer's purchase
price.
This warranty does not cover:
• Normal wear and tear of the vacuum and
vacuum parts that require replacement under
normal use such as disposable dust bags,
lters, drive belts, light bulbs, brush-roll,
bristles, impellers and cleaning.
• Damages or malfunctions resulting from:
improper or unreasonable use or maintenance,
abuse, negligence, failure to follow instructions
contained in any written materials that
accompany the product, deterioration by reason
of excess moisture, corrosive atmosphere,
lightning, power surges, connections to
improper voltage supply, unauthorized
alteration, or other external causes such
as extremes in temperature or humidity,
modi cations, scratches or discoloration,
accidents, misuse, or acts of God. This warranty
also does not cover damage resulting from
repair or attempted repair by anyone other than
Eureka. This warranty is not applicable to any
product that has been altered or on which the
serial number has been defaced, modi ed or
removed. Altering, erasing, or forging any proof-
of-purchase documents voids any applicable
product warranty
.
Obtaining warranty service:
To obtain warranty service you must contact
the Eureka Service Team, email global service@
eurelca.com, to discuss the warranty claim and
procedures to be followed. All warranty claims
must include submis-sion of proof-of-purchase
documentation.
Shipping charges:
You will be responsible for any initial shipping
and insurance charges if the defective product(s)
must be shipped for warranty service or warranty
evaluation; however, Eureka will pay the return
shipping charges if repairs are covered by the
warranty. When returning parts for repair, you
must include the model, type and serial number.
If any product submitted for warranty service is
found to be ineligible, an estimate of repair cost
will be furnished and the repair performed only
if requested by the owner and upon receipt of
payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection
with your purchase or use of the vacuum,
including any warranty of Merchantability or any
warranty of Fitness For A Particular Purpose is
limited to the duration of this limited warranty.
Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations
may not apply to you.
Your relief for the breach of this warranty is
limited to the relief expressly provided above.
In no event shall the manufacturer be liable for
any consequential or incidental damages you
may incur in connection with your purchase
or use of the vacuum. Some states do not
allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you.
This warranty gives you speci c legal rights. You
may also have other rights, which may vary by
state.
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