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Problem
The hob cannot be
turned on.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
The induction
hob makes a low
humming noise
when used on a
high heat setting.
Pans do not
become hot and
appears on the
display.
IH2350M_OP 25oct 1.indd 83
IH2350M_OP 25oct 1.indd 83
TROUBLESHOOTING
Possible Cause
No power.
The controls are locked.
There may be a slight film
of water over the controls or
you may be using the tip of
your finger when touching
the control.
Rough-edged cookware.
Unsuitable, abrasive scourer
is used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This
is
caused
by
induction
technology
induction cooking.
The induction hob cannot
detect the pan because it
is not suitable for induction
cooking.
The
induction
hob cannot detect the pan
because it is too small for the
cooking zone or not properly
centred on it.
Possible Solution
Make sure the hob is connected
to the power supply and that it is
switched on at the mains socket.
Check whether there is a power
outage in your home or area. If you
have checked everything and the
problem persists, consult a qualified
technician.
Unlock the controls. See section
'Locking
the
instructions.
Make sure the touch control area is
dry and use the ball of your finger
when touching the buttons.
Use cookware with flat and smooth
bases. See 'Cookware'.
See "Cleaning and care'.
This is normal for cookware and
does not indicate a fault.
This is normal but the noise
the
should quieten down or disappear
of
completely when you decrease the
heat setting.
Use cookware suitable for induction
cooking. See section 'Cookware'.
Centre the pan on the cooking
zone and make sure that its bottom
matches the size of the cooking
zone.
controls'
for
83
26/10/2023 10:54 AM
26/10/2023 10:54 AM
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