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OUR COMMITMENT
BWT is committed to ensuring your experience with our products and organization exceeds your
expectations. We have manufactured your UV disinfection system to the highest quality standards
and value you as our customer. Should you need any support, or have questions about your system,
please contact our Technical Support team and we will be happy to assist you. We sincerely hope
you enjoy the benefits of clean, safe drinking water after the installation of your BWT disinfection
system.
HOW TO MAKE A WARRANTY CLAIM
NOTE:
To maximise the disinfection performance and reliability of your BWT product, the
system must be properly sized, installed and maintained. Guidance on the necessary water
quality parameters and maintenance requirements can be found in your Owner's Manual.
In the event that repair or replacement of parts covered by this warranty are required, the process will
be handled by your dealer. If you are unsure whether an equipment problem or failure is covered by
warranty, contact our Technical Support team. Our fully trained technicians will help you troubleshoot
the problem and identify a solution.
SPECIFIC WARRANTY COVERAGE
Warranty coverage is specific to the BWT range of products. Warranty coverage is subject to the
conditions and limitations outlined under "General Conditions and Limitations".
TEN YEAR LIMITED WARRANTY FOR UV CHAMBER
BWT warrants the UV chamber on the BWT product to be free from defects in material and work-
manship for a period of ten (10) years from the date of purchase. During this time, BWT will repair or
replace, at its option, any defective BWT UV chamber. Please return the defective part to your dealer
who will process your claim.
NOTE:
Use only genuine BWT replacement lamps and sleeves in your system. Failure to
do so may seriously compromise disinfection performance and affect warranty coverage.
GENERAL CONDITIONS AND LIMITATIONS
None of the above warranties cover damage caused by improper use or maintenance, accidents,
acts of God or minor scratches or imperfections that do not materially impair the operation of the
product. The warranties also do not cover products that are not installed as outlined in the applicable
Owner's Manual.
Parts repaired or replaced under these warranties will be covered under warranty up to the end of
the warranty period applicable to the original part.
The above warranties do not include the cost of shipping and handling of returned items.The limited
warranties described above are the only warranties applicable to the BWT range of products. These
limited warranties outline the exclusive remedy for all claims based on a failure of or defect in any
of these products, whether the claim is based on contract, tort (including negligence), strict liability
or otherwise. These warranties are in lieu of all other warranties whether written, oral, implied or
statutory. Without limitation, no warranty of merchantability or of fitness for a particular purpose shall
apply to any of these products.
BWT does not assume any liability for personal injury or property damage caused by the use or
misuse of any of the above products. BWT shall not in any event be liable for special, incidental,
indirect or consequential damages. BWT liability shall, in all instances, be limited to repair or replace-
ment of the defective product or part and this liability will terminate upon expiration of the applicable
warranty period.
MANUFACTURER'S WARRANTY
Technical manuel BWT BIOSTIL MAX UV - code P0011133 - Rev 2 - 04/11/2020
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