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Rectifying minor faults yourself
Before you call customer service:
Check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
Fault
Temperature differs greatly
from the set value.
Displays do not illuminate.
Temperature display indicates
"E..".
Warning signal sounds, alarm
button Ú lights up.
The freezer section is too
warm!
Frozen food is at risk!
The temperature display for
the freezer section flashes,
a warning signal sounds and
the alarm button Ú is lit.
The freezer section is too
warm!
Frozen food is at risk!
Temperature display for
the freezer section flashes.
Appliance is not cooling, tem-
perature display and light are
lit.
20
Possible cause
Power cut;
the fuse has tripped; the mains plug
has not been inserted properly.
Electronics have detected a fault.
Appliance is open.
Ventilation openings have been cov-
ered.
Too much food was placed in the
freezer at once.
Appliance is open.
Ventilation openings have been cov-
ered.
Too much food was placed in the
freezer at once.
A fault caused the freezer section
to become too warm in the past.
Showroom mode is switched on.
Remedial action
In certain cases it may be enough to switch off the
appliance for 5 minutes.
If the temperature is too high, wait a few hours and
check whether the temperature has approached the
set value.
If the temperature is too low, check the temperature
again the next day.
Connect the mains plug. Check whether the power
is on, and check the fuses.
Call customer service.
To switch off the warning signal, press the alarm
button Ú.
Close the appliance.
Ensure that there is adequate ventilation.
Do not exceed max. freezing capacity.
When the fault has been eliminated, the alarm but-
ton Ú goes out shortly afterwards.
To switch off the warning signal, press the alarm
button Ú.
Close the appliance.
Ensure that there is adequate ventilation.
Do not exceed max. freezing capacity.
When the fault has been eliminated, the alarm dis-
play goes out shortly afterwards.
When the alarm button Ú is pressed, the tempera-
ture display stops flashing.
The temperature display indicates for five seconds
the warmest temperature which was reached in the
freezer section.
Start appliance self-test (see chapter Appliance self-
test).
When the program has ended, the appliance
switches over to normal operation.
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