Warranty and service
Warranty
The product has been manufactured to strict quality guidelines and
meticulously examined before delivery. In the event of product defects
you have legal rights against the retailer of this product. Your legal
rights are not limited in any way by our warranty detailed below.
The warranty for this product is 3 years from the date of purchase.
The warranty period begins on the date of purchase. Please keep the
original sales receipt in a safe location. This document is required as
your proof of purchase.
Should this product show any fault in materials or manufacture within
3 years from the date of purchase, we will repair or replace it – at
our choice – free of charge to you. This warranty becomes void if the
product has been damaged, or used or maintained improperly.
The warranty applies to defects in material or manufacture. This
warranty does not cover product parts subject to normal wear, thus
possibly considered consumables (e.g. batteries) or for damage to
fragile parts, e.g. switches, rechargeable batteries or glass parts.
Warranty claim procedure
To ensure quick processing of your case, please observe the following
instructions:
Please have the till receipt and the item number (IAN 397019_2107)
available as proof of purchase.
You will find the item number on the rating plate, an engraving, on the
front page of the instructions for use (bottom left), or as a sticker on the
rear or bottom of the product.
If functional or other defects occur, please contact the service
department listed either by telephone or by e-mail.
You can return a defective product to us free of charge to the service
address that will be provided to you. Ensure that you enclose the proof
of purchase (till receipt) and information about what the defect is and
when it occurred.
Service
Service Great Britain
Tel.: 08000569216
E-Mail: owim@lidl.co.uk
Service Ireland
Tel.: 1800 200736
E-Mail: owim@lidl.ie
34 GB/IE