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Simple troubleshooting
Simple troubleshooting
Problem
Strongly fluctuating
coffee or milk froth quality
(e.g. fluctuation in quantity
or milk froth spraying).
Drinks cannot be
dispensed.
The drink runs out at
the entire outlet during
dispensing.
Too little milk froth, none
at all, or the milk system
is not taking in any milk.
The personally selected
volume is not reached.
Coffee dispensing slows
to a trickle or stops
completely.
Hot water milky or tastes
of coffee.
Coffee has no "crema".
Coffee is too "acidic".
58
Cause
Build-up of limescale in the
appliance.
The suction pipe is blocked. Clean the suction pipe.
Beverage outlet or one of the
3 connections are blocked.
Lower part of the beverage
outlet is missing.
Build-up of limescale in the
appliance.
Beverage outlet or one of the
3 connections are blocked.
Milk not suitable for foaming. Do not use milk that has already
Beverage outlet or the milk
tubes are not correctly
assembled.
The suction pipe is blocked. Clean the suction pipe.
Coffee is ground too finely.
Preground coffee is too fine.
Heavy build-up of limescale
in the appliance.
The brewing unit is soiled.
Milk tube has not been
removed.
Milk or coffee residue in the
beverage outlet.
Unsuitable type of coffee.
The beans are no longer
fresh.
The grinding level is not
suitable for the beans.
The grinding level is too
coarse. Preground coffee is
too coarse.
Unsuitable type of coffee.
Solution
Descale the appliance according
to the instructions, see the
section "Service programmes".
Clean the beverage outlet and
the connections.
Attach the lower part, see the
section "Cleaning the milk
system".
Descale the appliance according
to the instructions, see the
section "Service programmes".
Clean the beverage outlet and
the connections.
been boiled. Use cold milk with a
fat content of at least 1.5%.
Moisten the individual parts and
put them together again.
Adjust the grinding level to a
coarser setting. Use a coarser
ground coffee.
Descale the appliance according
to the instructions, see the
section "Service programmes".
Clean brewing unit, see chapter
"Cleaning the brewing unit".
Remove the milk tube from the
milk container.
Clean the beverage outlet.
Use a type of coffee with a higher
proportion of robusta beans.
Use fresh beans.
Adjust the grinding unit to a finer
setting.
Adjust the grinding unit to a
finer setting. Use a finer ground
coffee.
Change the type of coffee.
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