Philips WelcomeEye Comfort Pro Mode D'emploi page 37

9. ACCESSORIES
WelcomeEye AddComfort Pro (ref.: 531024)*
WelcomeEye Cam - DES 9900 CVC (ref.: 531007)
WelcomeEye Outdoor Pro (ref.: 531023)**
WelcomeEye Lock - DES 1000 EDL (ref.: 531008)
WelcomeEye Lock - DES 1100 EDL (ref.: 531009)
WelcomeEye Power - DES 1000 DPS (ref.: 531010)**
WelcomeEye TAG - DES 1000 ACI (ref.: 531011)**
* Refer to the complete
https:/ /www.avidsen.com/en/support website for more information.
** Refer to the complete WelcomeEye Connect/Touch instructions available on the https:/ /www.avidsen.
com/en/support website for more information.
10. FAQ
Failure
• The monitor does not
turn on
• Does not work when
installed for the first
time
WelcomeEye Comfort/Compact
Cause
• The monitor is not
connected to a
power source
• Poor connection
or short circuit on
the line
• Connection error
• Reversed polarity
of the supply
voltage
• Short-circuit on the
line
WelcomeEye Comfort Pro / V5
instructions available
Solution
• Verify that the power supply is
properly connected and turned on
• Check the polarity on the monitor
or at the power supply output
• Resolve the connection problem
• The device is equipped with
major protections. Disconnect
the power supply for at least
1mn, correct the installation error
and reconnect. Please note that
none of the protective measures
will be effective if the product is
connected directly to the 230V AC
supply and that this error is not
covered by the warranty.
on the
GB14