Warranty; Making A Warranty Claim - Arrma RAIDER Mode D'emploi

Warranty

IT IS THE PARENTS' OR GUARDIANS' RESPONSIBILITY TO ENSURE MINORS RECEIVE APPROPRIATE GUIDANCE AND/
OR SUPERVISION WHEN USING OR WORKING ON THIS PRODUCT.
THIS IS A COMPLEX HIGH PERFORMANCE RC MODEL AND MUST BE TREATED WITH CARE AND RESPECT.
The instruction manual included in this kit is comprehensive and contains all the information required to operate the product.
Exploded drawings and guides to help maintain, upgrade and repair your product can be found online at ARRMA-RC.com
ARRMA HAVE MADE EVERY EFFORT TO ENSURE YOUR PRODUCT IS AS STRONG AND DURABLE AS POSSIBLE. HOWEVER, IT IS STILL
POSSIBLE TO BREAK OR CAUSE DAMAGE BY CRASHING OR MISUSE.
Some parts are consumables and will wear with use (clutch-pads, brakes, tires etc). More extreme or frequent use will increase the wear rate of these
components. Always check these parts before and after using your kit and replace before failure.
Upgraded parts may put extra strain on standard parts. Always ensure that the tires, wheels and transmission handle the increase in power/speed. If not,
visit ARRMA-RC.com for details of upgrades for these areas and/or tips and tricks on how to modify them.
All the parts of this car are available to be purchased separately, or as small sets, to allow you to get years of use from your kit.
The bodyshell is not just for looking good, it is also designed to protect vital areas of the running gear and electronics from damage. Always run the kit with
the bodyshell in place (except when breaking-in nitro engines) and ensure that the electronics/nitro engine get adequate cooling.
Do not cover-over or fail to cut-out the factory recommended apertures on the body otherwise damage from overheating may occur.
IT IS THE USER'S (YOUR) RESPONSIBILITY TO OPERATE THIS PRODUCT SAFELY.
If you experience problems with this product during use, it is the user's responsibility to stop the car, investigate and correct the issue before further damage
and/or injury occur.
The user MUST choose an appropriate place to run the model, safely away from potential hazards, people and animals.
The user MUST inspect the model thoroughly before and after use to prevent problems, property damage and potential injury.
The user is responsible for using the correct batteries, fuel, glues, paints, chargers and any other tools, accessories and materials required to operate and
maintain this product. It is the responsibility of the the user to follow the manufacturer's guidelines and/or precautions for ancillary products.
RUNNING THE MODEL IN ADVERSE WEATHER CONDITIONS NECESSITATES MORE FREQUENT MAINTENANCE, SUCH AS CLEANING AND RE-
APPLICATION OF GREASES AND OILS.
Salt water is especially corrosive. Sand can damage or wear components much more quickly than dirt, gravel or grass.
Water in the radio-gear and/or electronic speed controller can cause loss of control and may cause damage to the model, property or yourself!
Water intake to a nitro or petrol engine can cause hydraulic lock in the cylinder(s) causing damage and leading to engine failure.
ARRMA operate an extensive test program on all products to ensure the durability and quality matches our very high standards. For this reason we offer a
2 year warranty covering defects in materials, workmanshp and assembly.
In the event of any defect occuring in materials, workmanship or assembly of your product we will gladly repair or replace the defective component(s) at our
discretion.
If a defect in materials, workmanship or assembly is found BEFORE the product has been used, we will exchange the entire product, assuming that the
product is returned complete and in perfect condition in its original packaging. Your retailer is likely to require the reciept as proof of purchase.
ARRMA DO NOT operate a new for old warranty once the product has been used. Once the product has been used we offer a component level warranty
and will repair or replace the defective component(s) at our discretion.
NOT COVERED BY WARRANTY
Crash Damage
Component failure or premature wear as a result of crash
damage
Lack of maintenance, improper use or abuse
Normal wear and tear e.g.
Worn-out brake discs, brake shoes, drive outputs, drive-
shafts, gears, bearings and belts.
Water damage or problems resulting from water intake
Pull start mechanisms
Pull starts should only be pulled around 20cm and cannot
withstand vigorous over-pulls.
Clear bodyshells once they have been painted and/or
used
Pre-painted bodies once they have been used
At ARRMA we want you to love running your car and make owning a high performance RC model
as simple as possible. If you have any questions about running, maintaining, tuning or repairing your
ARRMA product there are three options for you to use to get help and advice.
Visit ARRMA-RC.com for support, parts and upgrades for your kit. 'GO FOR IT' is the worldwide owner's
forum for ARRMA. Here you will find other ARRMA owners, get help and advice on how to get the best
from your ARRMA product. If you can't find what you're looking for then you can always email us at
support@ARRMA-RC.com and we will do our best to help you with your query.
ARRMA, its distributors or retailers shall not be responsible for any loss or damage, whether direct, indirect, incidental or consequential, arising from the
use, misuse or abuse of this product and any accessory or chemical required to operate this product.
© 2016 ARRMA Durango Ltd. A subsidiary of Hobbico, Inc.

MAKING A WARRANTY CLAIM

For warranty claims contact your supplying retailer/dealer.
You will need a copy of your dated sales receipt for the
product. (Do NOT send or lose the original).
DO NOT return the product to ARRMA or your distributor/
dealer without prior approval.
DO NOT return the product in full. You only need to return
the damaged component. You will be instructed what to
return, if anything. Any returned components should be
accompanied by a completed warranty claim form which
can be downloaded from ARRMA-RC.com
NOTE: Under no circumstances send your car with fuel in
the fuel-tank, fuel-lines or engine.
NOTE: Any returned product, which is inspected by our
service team and is found to have an invalid warranty claim
may be subject to an inspection and handling fee before it
can be returned.
Any repairs made to the product resulting from neglect
or misuse will be charged (parts and labour) before work
commences.
In many cases it is faster and more cost effective for the
user to fit replacement parts to the product so we maintain
the right to request this of the user.
6
ENGINE WARRANTY CLAIMS
For engine warranty claims contact your supplying retailer/
dealer. You will need a copy of your dated sales receipt.
(Do NOT send or lose the original).
DO NOT return engine components to ARRMA or your
dealer without prior approval. The supplying dealer or the
user may be requested to return the engine to ARRMA or
its distributor for professional inspection. The engine must
be returned with a completed warranty claim form which is
downloadable from ARRMA-RC.com.
NOTE: The engine must be returned with the following
items. Crankcase, crankshaft, piston, sleeve, connecting
rod, cylinder head, complete carburettor and pull starter
mechanism.
DO NOT RETURN THE CLUTCH, AIR CLEANER,
MANIFOLD OR EXHAUST PIPE.
NOTE: Any returned product, which is inspected by our
staff and is found to have an invalid warranty claim, may
be subject to an inspection and handling charge before it
can be returned.
Any repairs made to this product resulting from neglect or
damage arising from misuse will be charged (parts and
labour) before work commences.
ARRMA-RC.COM
GOFORIT-RC.COM
SUPPORT@ARRMA-RC.COM
WWW.ARRMA-RC.COM