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"ErP" Error Code
Unit Not Turned Off
Properly When Last
Connected To Power.
Power Outage While
Unit In Operation.
"ErH" Error Code
The Grill Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel.
Grill will not
Insufficient Air Flow
achieve or
Through Fire pot
maintain stable
temperature
Insufficient Or
Poor Fuel
Temperature Probe
Grill Produces
Grease Build-Up
Excess Or
Wood Pellet Quality
Discolored
Smoke
Fire pot Is Blocked
Insufficient Air Intake
For Fan
Frequent Flare-Ups Cooking Temperature
Grease Build-Up On
Cooking Components
22
Safety feature prevents an automatic restart. Turn temperature control dial to OFF, and wait
two minutes. Turn temperature control dial to SMOKE or desired temperature. If error code
still displayed, contact Customer Service.
Turn the temperature control dial to OFF, and allow grill to cool. Follow Care and
Maintenance instructions. After maintenance, remove pellets, and confirm positioning of
all component parts. To clear the error, turn the temperature control dial to OFF, open the
lid, wait 3 to 4 minutes, then select desired temperature.
Check fire pot for ash build-up or obstructions. Follow Care and Maintenance instructions
for ash build-up. Check fan. Ensure it is working properly and air intake is not blocked.
Follow Care and Maintenance instructions if dirty. Check auger motor to confirm
operation, and ensure there is no blockage in the auger tube. Once all the above steps have
been done, start the grill, set temperature to Smoke and wait for 10 minutes. Check that the
flame produced is bright and vibrant.
Check hopper for sufficient fuel or if there is an obstruction in the feed system. Remove
pellets and follow Care and Maintenance instructions.
Check status of temperature probe. Follow Care and Maintenance instructions if dirty.
Contact Customer Service for a replacement part if damaged.
Follow Care and Maintenance instructions.
Remove moist wood pellets from hopper. Follow Care and Maintenance instructions to
clean out. Replace with dry wood pellets.
Clear fire pot for ash and other debris. Follow Hopper Priming Procedure.
Check fan. Ensure it is working properly and air intake is not blocked. Follow Care and
Maintenance instructions if dirty.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Follow Care and Maintenance instructions.
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