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• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance and the wireless router are too
far apart, the signal becomes weak. It may take a
long time to connect or fail to install the
application.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• If the appliance cannot be connected due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and
connect the product again.
• To disable the Wi-Fi function, press and hold the
Wi-Fi button for 3 seconds. The Wi-Fi indicator
will be turned off.
• To reconnect the appliance or add another user,
press and hold the Wi-Fi button for 3 seconds to
temporarily turn it off. Run the LG ThinQ
application and follow the instructions in the
application to connect the appliance.
Using the Appliance Remotely
Remote Start
Use a smartphone to control your appliance
remotely. You can also monitor your cycle
SMART FUNCTIONS
operation so you know how much time is left in the
cycle.
Using Remote Start
1
Put the laundry in the drum. If using the
manual dispenser, add detergent to the
detergent dispenser drawer. If using
ezDispense, make sure that there is sufficient
detergent and softener in the reservoirs.
• If desired, add bleach to the appropriate
section of the manual dispenser.
2
Press the Power button.
3
Press the Options button, turn the knob to
select Remote Start and press the
button.
4
Turn the knob to select On and press the
(OK) button to enable the remote control
8
function.
5
Start a cycle from the LG ThinQ application on
your smartphone.
NOTE
• Once this function is enabled, you can only start
a cycle from the LG ThinQ smartphone
application. If the cycle is not started, the
appliance will wait to start the cycle until it is
turned off remotely from the application or the
remote function is disabled.
• If the door has been opened, you cannot start a
cycle remotely.
Disabling Remote Start Manually
When the function is activated, press the Options
button, turn the knob to select Remote Start and
press the
(OK) button. Turn the knob to select
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Off and press the
(OK) button.
8
Download Cycle
You can download new and specialized cycles that
are not included in the standard cycles on the
appliance.
Appliances that have been successfully connected
can download a variety of specialty cycles specific
to the appliance.
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(OK)
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