Samsung DVD-V6500 Manuel D'instructions page 82

C h a p t e r 5
R
Troubleshooting
Before contacting a Samsung authorized service
If you are unable to solve the problem after reading the above instructions, note:
- The model and serial number on the rear of your DVD-VCR
- The warranty information
- A clear description of the problem
Then contact your nearest SAMSUNG service center.
Identifying DVD Problems
Problem
• Check the batteries in the remote control.
No operations can
• Operate the remote control at a distance of no more than 20 feet.
be performed with
• Remove batteries and hold down one or more buttons for several
the remote control.
• Ensure that the disc is installed with the label side facing up.
Disc does not play.
• Check the region number of the DVD.
• 5.1 channel sound is reproduced only when the following
5.1 channel sound
is not being
• Check whether the disc being played has the "5.1 ch" mark on
reproduced.
• Check if your audio system is connected and working properly.
• In a DVD Setup Menu, is the Audio Output set to Bitstream?
• The features or action cannot be completed at this time because:
The icon 1. The DVD's software restricts it.
appears on
2. The DVD's software doesn't support the feature (e.g., angles).
screen.
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is
Disc Menu doesn't
• Check if the disc has a Menu.
appear.
• Some of the functions selected in the Setup Menu may not work
Play mode differs
from the Setup
Menu selection.
The screen ratio
• The Screen Ratio is fixed on your DVDs.
cannot be changed.
• Make sure you have selected the correct Digital Output in the
No audio.
All manuals and user guides at all-guides.com
E F E R E N C E
center, perform the following simple checks.
They may need replacing.
minutes to drain the microprocessor inside the remote control to
reset it. Reinstall batteries and try to operate the remote control
again.
conditions are met.:
1) The DVD-VCR is connected with the proper Amplifier
2) The disc is recorded with 5.1 channel sound.
the outside.
out of range.
properly if the disc is not encoded with the corresponding
function.
Audio Options Menu.
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