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Spillovers on the
touch controls
7. Hints and Tips
Problem
The induction
hob cannot be
turned on.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is
being
scratched.
Some pans make
crackling or
clicking noises.
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely
dry with a paper towel.
5. Switch the power to the
cooktop back on.
Possible causes
No power.
The controls are locked.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe
the touch control area dry before
turning the cooktop back on.
What to do
Make sure the induction hob is
connected to the power supply
and that it is switched on. Check
whether there is a power
outage in your home or area. If
you've checked everything and the
problem persists, call a qualified
technician.
Unlock the controls. See section
'Using your induction cooktop' for
instructions.
Make sure the touch control
area is dry and use the ball of
your finger when touching the
controls.
Use cookware with flat and
smooth bases. See 'Choosing the
right cookware'.
See 'Care and cleaning'.
This is normal for cookware
and does not indicate a fault.
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