PROBLEMS
Coffee too strong.
Brew will not start.
Brew cycle is too slow.
My cup, travel mug or
carafe overflowed.
Brew basket
overflowed.
My water reservoir is
leaking.
Water left in my
reservoir.
Does it take coffee
pods?
My Ninja Coffee Bar is
leaking.
*K-Cup is a registered trademark of Keurig Green Mountain, Inc. Use of the K-Cup trademark does not imply any affiliation with
or endorsement by Keurig Green Mountain, Inc.
POSSIBLE REASONS & SOLUTIONS
Try using a more coarse grind.
If the coffee is still too strong, try using less coffee grounds.
Check to make sure the brewer is plugged in and water is in the water reservoir.
If the drip stop is in the open position, check that the brew basket is pushed all the way
into the brewer.
If you hear 5 beeps, check that the drip stop is in the open position.
NOTE: The brew will begin, stop, and be quiet for a short period of time before it begins
again. This process is used to evenly saturate your coffee grounds.
A carafe brew will take approximately 8 minutes and the single cup will take approximately
4 minutes.
If the brew cycle is taking longer than normal, run the clean cycle with the descaling
solution.
The cup, travel mug or carafe may not have been empty prior to brewing.
The water exceeded the Max Fill line on the water reservoir prior to brewing.
The Ninja Coffee Bar
is designed to dispense the following amounts on classic brew:
®
Cup
9.5 oz
Travel Mug
14 oz
Half Carafe
21 oz
Carafe
38 oz
Please ensure that you are using at least a 12 oz. cup for the cup size and a 16 oz. travel
mug for the travel mug size.
NOTE: On Rich Brew, Over Ice Brew, and Specialty Brew there will be less volume
dispensed.
Check the amount of coffee or type of grind used.
If water was filled above the Max Fill line, water may overflow from the overflow hole at the
top of the hand grip. Remove the water reservoir from the brewer and empty to the Max
Fill line.
Ninja Coffee Bar allows you to fill the reservoir up to but not exceeding the Max Fill line
and Auto-iQ
One Touch Intelligence will only use the water needed for the brew size and
®
style selected.
After a brew you may notice left over water in your water reservoir after filling to the
minimum fill line of the size selected. The water reservoir markings are minimum fill lines
that indicate if there is enough water for the proper brew size in the reservoir for any brew
style in that size, but all brew styles use different amounts of water to create the proper
flavor and concentration.
You can brew multiple cups before needing to refill.
This brewer is designed to brew coffee grounds only. Do not insert pods or K-Cups
If the leak is coming from the brew basket, be sure all the parts are fit securely in the
brewer.
If the leak is coming from the bottom of the brewer call customer service
at 1-877-646-5288.
*.
®
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