Assistance Or Service; In The U.s.a; In Canada - Amana AGR3300XDW Guide D'utilisation Et D'entretien

Oven burner flames are uneven, yellow and/or noisy
Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture or see the Installation Instructions.
Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop/Oven Temperature Controls" section.
Baking results not what expected
Was the oven preheated?
Wait for oven to preheat before placing food in oven.
Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory-authorized replacement parts. These
replacement parts will fit right and work right because they are
made with the same precision used to build every new appliance.
To locate factory-authorized replacement parts in your area, call
us or your nearest designated service center.

In the U.S.A.

Call the Customer eXperience Center toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. Our service technicians are trained to
fulfill the product warranty and provide after-warranty service,
anywhere in the United States.
To locate the authorized service company in your area, you
can also look in your telephone directory Yellow Pages.

ASSISTANCE OR SERVICE

Is the range level?
Level the range. See the Installation Instructions.
Are baked items too brown on the bottom?
Decrease oven temperature 10° F to 30°F (5°C to 15°C).
Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Slow baking or roasting
Was the oven preheated?
Wait for oven to preheat before placing food in oven.
Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
Is the proper length of time being used?
Increase baking or roasting time.
Is the proper temperature set?
Increase temperature 25°F (15°C).
Has the oven door been opened while cooking?
Peeking into the oven while cooking releases oven heat and
can result in longer cooking times.
Broiler burner fails to light
Is the ignition system broken?
Contact a designated service technician to replace it.
Is the oven pilot light lit?
See "Pilot Lights" section.
For further assistance
If you need further assistance, you can write with any questions
or concerns at:
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

In Canada

Call our Customer eXperience Centre toll free: 1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service
companies. Designated service technicians are trained to fulfill
the product warranty and provide after-warranty service,
anywhere in Canada.
For further assistance
If you need further assistance, you can write with any questions
or concerns at:
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
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