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Boilovers,
Remove these immediately with a fish slice,
melts, and
palette knife or razor blade scraper suitable
hot sugary
for Ceramic glass cooktops, but beware of
spills on
hot cooking zone surfaces:
the glass
1. Switch the power to the cooktop off at
the wall.
2. Hold the blade or utensil at a 30° angle
and scrape the soiling or spill to a cool
area of the cooktop.
3. Clean the soiling or spill up with a dish
cloth or paper towel.
4. Follow steps 2 to 4 for 'Everyday soiling
on glass' above.
Spillovers on
1. Switch the power to the cooktop off.
the touch
2. Soak up the spill
controls
3. Wipe the touch control area with a clean
damp sponge or cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the cooktop back on.
7. Hints and Tips
Problem
The cooktop cannot
Be turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
Possible causes
No power.
The controls are locked.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
• Remove stains left by melts and
sugary food or spillovers as soon
as possible. If left to cool on the
glass, they may be difficult to
remove or even permanently
damage the glass surface.
• Cut hazard: when the safety cover
is retracted, the blade in a scraper
is razor-sharp. Use with extreme
care and always store safely and
out of reach of children.
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe the
touch control area dry before turning the
cooktop back on.
Make sure the ceramic hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and the
problem persists, call a qualified
technician.
Unlock the controls. See section
'Using your ceramic cooktop' for
instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware and
does not indicate a fault.
13
What to do
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