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8 Troubleshooting
8.1 Troubleshooting by yourself
WARNING!
Risk of injury! The appliance does not contain any parts that
you can repair yourself.
– Never attempt to operate a defective appliance.
– Never attempt to repair the appliance by yourself. If your
appliance is defective, contact our customer service
department (see ►"Service Centres" on page 159).
GB
Before contacting our customer service, check with the aid of below table
whether you can remedy the problem by yourself.
Problem
Cause
The appliance
Power cable
will not turn
not plugged in
on.
correctly.
Cooking does
The door is not
not start.
closed properly.
Sparks are
Wrong cook-
generated dur-
ware.
ing operation.
Metallic objects
in the cooking
chamber.
26
Remedy
Plug the power cable into the outlet.
Close the door.
Use only microwave-safe cookware
without decorative metal edges.
Do not put any metal objects in the
cooking chamber when you are
cooking with microwaves.
Problem
Cause
Turntable
Roller ring and
turns with
bottom of the
a jerk.
cooking cham-
ber soiled.
Food/
Power too low.
beverage
is too cold/
Cooking time
not cooked
too short.
through.
Food/bever-
Power too high.
age is too hot/
burned.
Cooking time
too long.
8.2 Accessories and spare parts
You can order spare parts or accessories conveniently via the Internet on
our home page http://www.severin.com by using the "Service / Spare Parts
Shop" menu.
Remedy
Clean the roller ring and bottom of
the cooking chamber, ►"Cleaning
and care" on page 25.
Increase the power.
Set a longer cooking time.
Reduce the power.
Set a shorter cooking time.
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