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C
Cleaning and maintenance
List of error codes
Shown on the display screen
F01
F03
F13
F14
F24
Other error code, "F04-F98"
Unb
«F01» appears on the screen
The machine is not being supplied with water or there is not enough water. Check the following
points:
•
The tap is fully open and the water pressure is high enough.
•
The water inlet hose is not tangled.
•
The filter of the water inlet pipe is not blocked (go to the Maintenance and troubleshooting
section).
•
The water supply hose has not frozen.
Press the «Start/Pause» button once the error has been eliminated. If the error occurs again,
contact the after-sales service (see the After-sales service section).
«F03» appears on the screen
The washing machine has not been emptied. The washing machine stops when the program is
running. Switch off the machine and disconnect the power supply. Check the following points:
•
The drain hose is not tangled.
•
The drain pump filter is not blocked (see the Cleaning the drain pump filter section).
IMPORTANT: Make sure that the water has cooled before draining the washing
machine.
•
The drain hose is frozen. Plug in the appliance again. Select and start the «Spin» program
or press the «Start/Pause» button for at least 3 seconds, then restart the program of your
choice. If the problem occurs again, contact the after-sales service (see the After-sales
service section).
Error code
The washing machine stops when the program is running. The display show the codes «F13»,
«F14», «F24», other error codes ranging from «F04» to «F98» or «Unb».
If the error code F13 is displayed
The door is not properly locked. Run the program for 20 seconds and unlock the washing
machine door (PTC) to verify that the door is properly closed. Open the door and close it again.
Description of the error
Water inlet problem
Drainage error
Door locking error
Door unlocking error
Overflow or excessive amount of foam
Error with the electronic module
Unbalance alert
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