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Cleaning and maintenance
Troubleshooting guide
Depending on the model, your washing machine has several automatic safety features. Thanks
to these features, the system can detect problems in time and trigger the appropriate safety
measures. In many cases, these problems are so minor that they can be resolved in a matter
of minutes.
Problem
The washing machine does
not start and none of the
indicator lights are on.
The washing machine does
not start... and the "Start/
Pause" indicator light is
flashing.
The appliance stops during
the cycle (depends on the
model).
The appliance will operate
in automatic mode after a
pause.
At the end of the wash cycle,
some washing product
residue remains inside the
dispenser drawer.
Check that
• The electrical outlets are plugged into the wall outlet
and the power is «ON».
• The wall outlet is working properly (use a bedside
lamp or similar device to test it).
• The door is properly closed (child safety).
• The «Start/Pause» button has been activated.
• The «Water tap closed» indicator lights up. Open the
water tap and press the «Start/Pause» button.
• The «Tank full» indicator lights up. Deactivate this
option by pressing the «Start/Pause» button or by
selecting and starting the «Drain» program.
• Another program has been selected and the «Start/
Pause» indicator light flashes. Reselect the program
of your choice, then press the «Start/Pause» button.
• The door has been opened and the «Start/Pause»
indicator light flashes. Close the door and press the
«Start/Pause» button again.
• Check that there is not too much foam inside.
Otherwise, start the anti-foaming program.
• The appliance's safety system has been activated (go
to the «Error description table» section).
• The fabric softener compartment grille and the main
wash compartment separator are correctly fitted in
the dispenser drawer and all the parts are clean (see
«Care and maintenance» section).
• There is enough water getting inside the appliance.
The screen filters in the water supply system may be
blocked (see the Care and maintenance section);
• The position of the separator in the main wash
compartment is suitable for the use of washing liquid
or powder (see Washing Product section).
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