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ERRORS
General
Fault list
Symptom
The fan runs on for several
minutes after the hob has been
switched off.
A slight smell is noticeable the
first few times the hob is used.
You can hear a ticking sound
in your hob.
The pans make a noise while
cooking.
You have switched a cooking
zone on but the display keeps
flashing. A pan detection
symbol (U) will appear in the
display.
A cooking zone suddenly
stops working and you hear
a signal.
The hob is not working and
nothing appears in the display.
A fuse blows as soon as the
hob is switched on.
EN 14
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero. Contact the service
department.
When in doubt on the proper operation of your appliance, this does
not automatically mean there is a defect. Try to address the problem
yourself first by checking the points mentioned below or for more
information visit the 'www.etnaservice.nl' website.
Possible cause
The hob is cooling down.
The new appliance is heating
up.
Ticking can also occur at lower
settings.
This is caused by the energy
flowing from the hob to the
saucepan.
The pan you are using is not
suitable for induction cooking
or has a diameter of less than
12 cm.
The preset time has ended.
There is no power supply due
to a defective cable or a faulty
connection.
The appliance is incorrectly
connected.
Solution
Normal operation.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
Normal operation.
This is caused by the energy
flowing from the hob to the
saucepan. This is not harmful
for the pans or hob.
Use a good pan.
Switch off the signal by
pushing a random button.
Check the fuses or the
electric switch (if there is no
plug).
Check the electrical
connections.
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