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9 Warranty and Recycling Information
We are legally obliged to include disposal and warranty information as well as
EU declaration of conformity with the use instructions in different countries for
every unit.
Please find this information on the following pages.
2-Year Warranty From Date Of Purchase
The manufacturer/retailer guarantees this product for two years from date of
purchase. This warranty includes all malfunctions caused by defective
components or incorrect functions within the warranty period excluding wear and
tear, such as exhausted batteries, scratches on the display, defective casing,
broken antenna and defects due to external effects such as corrosion, over
voltage through improper external power supply or the use of unsuitable
accessories. Defects due to unintended use are also excluded from the
warranty.
Please contact your local dealer for warranty claims. The dealer will repair or
exchange the product or forward it to an authorized service center.
You can also contact our service partner directly. Please include your proof of
purchase with the product and describe the malfunction as clearly as possible.
WEEE And Recycling
The European laws do not allow any more the disposal of old or
defective electric or electronic devices with the household waste. Return
your product to a municipal collection point for recycling to dispose of it.
This system is financed by the industry and ensures environmentally
responsible disposal and the recycling of valuable raw materials.
Service Address And Technical Hotline (for units sold in Germany)
PST professional support technologies GmbH
Breitscheider Weg 117a
D - 40885 Ratingen
Contact our service hotline by phone 01805-012204 (14 cent/minute from
German fixed network) or e-mail at alan-service@ps-tech.de.
Before returning the product, check the chapter "Troubleshooting" for some easy
steps and tests or contact our hotline.
© 2011 Alan Electronics GmbH
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