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TROUBLESHOOTING
PROBLEM
The mower
does not start.
The mower cuts
the grass
unevenly.
The mower does
not mulch
properly.
The mower is
hard to push.
The mower is
excessively
noisy and
vibrates.
POSSIBLE CAUSE
The battery is not charged.
The switch is defective.
Grass jammed at blade.
The battery is not
attached to the motor.
Battery may require
service or replacement.
The lawn is rough or
uneven.
The cutting height is not
set properly.
Wet grass clippings are
sticking to the underside of
the deck.
The side discharge is
missing.
The grass is too tall, or
the cutting height is too
low.
The rear of the mower
housing and the blade are
dragging in thick grass.
The motor shaft is bent.
The blade is unbalanced.
SOLUTION
Charge the battery.
Replace the switch
Remove battery; check under
deck for jams.
Check the connection between the
motor connector and the battery.
Call customer service 1-800-791-
9458 or replace battery.
Check the mowing area.
Move the wheels to a higher setting.
Wait until the grass dries before
mowing.
Install the side discharge.
Raise the cutting height.
Empty the grass clippings from the
grass catcher bag.
Stop the motor, and inspect for
damage.
Repair before restarting. If vibration
persists, call customer service at 1-
800-791-9458
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