Troubleshooting
If your appliance seems not to operate properly, follow the
instructions below. If this does not solve the problem, please
contact your local BLACK+DECKER repair agent.
Problem
Step
The steam mop is
1.
not turning on
2.
3.
The steam mop is not
4.
producing steam
5.
6.
The steam mop stops
7.
producing steam
during use
The steam mop is
8.
producing too much
steam during use
The steam mop is
9.
producing too little
steam during use
No steam is being
10.
produced from the
hand held steam
11.
cleaner
The hand held steam
12.
cleaner is producing
too little steam during
use
13.
The hand held steam
14.
cleaner is producing
too much steam
during use
The accessories keep
15.
falling off the unit
Steam is escaping
16.
from unexpected
areas of the unit
Where can I get
17.
further information/
accessories
Possible solution
Check the unit is plugged in at the
wall socket.
Check the unit is switched on using
the ON/OFF switch (1)
Check the fuse in the plug.
The steam mop will only produce
steam if the hand held steam cleaner
(5) is correctly docked into the main
body (11) or the steam hose is fitted
or the Autoselect
TM
is turned to ON
Check that the water tank is full. Note:
When first filled or after running dry it
can take up to 45 seconds for steam
to be produced.
Check steps 1, then 2, then 3
Check steps 4, then 5, then 3
Turn the Autoselect
TM
dial (2)
anti-clockwise to reduce the amount
of steam being produced
Turn the Autoselect
TM
dial (2)
clockwise to increase the amount of
steam being produced
Check that the Autoselect
dial (2)
TM
is at the ON position
Check steps 5, then 1, then 2, then 3
Turn the Autoselect
dial (2)
TM
clockwise to increase the amount of
steam being produced
Check step 5
Turn the Autoselect
TM
dial (2)
anti-clockwise to reduce the amount
of steam being produced
Refer to the assembly chapter for
correct fitting instructions of all parts
and accessories
Refer to the assembly chapter for
correct fitting instructions of all parts
and accessories
www.blackanddecker.co.uk/steammop
www.blackanddecker.ie/steammop
(Original instructions)
Warranty
BLACK+DECKER is confident of the quality of its products
and offers an outstanding warranty.
This warranty statement is in addition to and in no way
prejudices your statutory rights.
If a BLACK+DECKER product becomes defective due to
faulty materials, workmanship or lack of conformity, within 24
months from the date of purchase, BLACK+DECKER
warranty to replace defective parts, repair products subjected
to fair wear and tear or replace such products to ensure
minimum inconvenience to the customer unless:
The product has been used for trade, professional or hire
purposes;
The product has been subjected to misuse or neglect;
The product has sustained damage through foreign
objects, substances or accidents;
Repairs have been attempted by persons other than
authorised repair agents or BLACK+DECKER service
staff.
To claim on the warranty, you will need to submit proof of
purchase to the seller or an authorised repair agent. You can
check the location of your nearest authorised repair agent by
contacting your local BLACK+DECKER office at the address
indicated in this manual.
Alternatively, a list of authorised BLACK+DECKER repair
agents and full details of our after-sales service and contacts
are available on the Internet at: www.2helpU.com.
ENGLISH
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