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1. Check whether all the air inlets and outlets of the units are unblocked.
2. Check whether there is blocking in the condensates outlet of the drain pipe, and
immediately clean it up if any.
3. Check the ground wire is reliably grounded.
4. Check whether the remote control batteries are installed, and whether the power
is sufficient.
5. Check whether there is damage in the mounting bracket of the outdoor unit, and
if any, please contact our technical support service.
1. Cut off the power source of the air conditioner, turn off the main power switch
and remove the batteries from the remote controller.
2. Clean the filter and the unit body.
3. Remove the dust from the outdoor unit.
4. Check whether there is damage in the mounting bracket of the outdoor unit, and
if any, please contact our technical support service.
*Do not try to repair the air conditioner by yourself, as wrong maintenance may
cause electric shock, fire or explosions. Please contact technical support service
and let the professionals conduct the maintenance. Checking the items on the next
page before contacting for maintenance can save your time and money.
Clean and care
Check before using
Maintain after using
Troubleshooting
Caution
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