EN
Rev.2 15/07/2021
Pag.70
Problem
The flame goes out
The stove stops
automatically
The pellets accumu-
late in the brazier
and the flame is
weak
The flue gas fan
does not work
The air fan never
stops
The air fan does not
turn on
Use and maintenance manual RBH 150 V - RBH 200 V
Causes
The pellet tank is empty.
Pellet is not loaded
The safety reset thermostat
has intervened
Open combustion chamber
door and / or ash drawer.
Water pressure too high or too
low
Inadequate pellets
Inadequate air / pellet ratio
Dirty combustion chamber
Smoke extraction motor failure
Obstructed drain
The door is not closed perfectly
or the gasket are worn
Alarm presence
Active chronothermostat
External thermostat enabled
Insufficient combustion air
The door is not closed perfectly
or the gasket are worn
Smoke duct blocked
Inadequate air / pellet ratio
Wet or inadequate pellets
Smoke extraction motor faulty
The engine is broken
The card is defective
Fume probe faulty or broken
Defective electronic board
The appliance has not reached
the threshold temperature
The air fan is broken
Possible remedies
Load the pellets into the tank
See previous problem
Check that the water is free to circulate in
the stove and in the system, for example by
checking the shut-off valves. Let the stove
cool down, reset the reset thermostat, reset
the alarm and turn the appliance back on; if
the problem persists, contact the technical
assistance service
Close the combustion chamber door, the ash
drawer or the hopper lid
Check the plumbing system
Change the type of pellets with one recom-
mended by the manufacturer
Adjust the "AIR-PELLET SET" setting: de-
crease the air set and, if necessary, increase
the pellet set
Clean the combustion chamber following the
instructions in the booklet
Check and replace the motor if necessary
Clean the smoke duct
Close the door and have the gaskets replaced
with original ones
Check the alarm table
Check if the chronothermostat is active
Check the settings of the external thermostat
Make sure that the air intake in the room is
present and free
Close the door and have the gaskets replaced
with original ones
Clean the smoke duct
Adjust the "AIR-PELLET SET" setting: de-
crease the air set and, if necessary, increase
the pellet set
Change the type of pellets
Check and replace the motor if necessary
Check the motor, the capacitor, and the wiring
and replace them if necessary
Replace the electronic board
Check the operation of the probe and replace
it if necessary
Replace the electronic board
Please wait
Replace the fan
Alarm signal
AL 05
AL 06
AL 05
AL 06
AL 07
AL 07
AL 16
AL 05
AL 06
AL 05
AL 06
AL 05
AL 06
AL 04
AL 08
AL 05
AL 06
(Any alarm)
AL 04
AL 04