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TROUBLESHOOTING

WARNING! Refer to Safety
chapters.
What to do if...
Problem
You cannot activate or oper‐
ate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
The hob deactivates.
Residual heat indicator does
not come on.
Hob²Hood does not work.
Automatic Heat Up does not
operate.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
You do not set the heat set‐
ting for 10 seconds.
You touched 2 or more sen‐
sor fields at the same time.
Pause operates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
You put something on the
sensor field
.
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
You covered the control
panel.
You use a very tall pot which
blocks the signal.
The zone is hot.
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec‐
tion diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Refer to "Daily use".
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Remove the object from the
control panel.
Use a smaller pot, change
the cooking zone or operate
the hood manually.
Let the zone become suffi‐
ciently cool.

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