9 Troubleshooting
9.1 If the appliance does not work as it should
See if you can solve the problem yourself by following the steps in the table below. If you cannot
solve the problem using this table, contact our Service Hotline ( Page 184, 'International Service')
and describe the problem to us.
Problem
The appliance will
not start.
The battery indicator
"
" is illuminated
red.
The cleaning indica-
tor "
" is illuminat-
ed red.
The appliance starts
up, but it continu-
ously moves back-
ward.
The appliance only
cleans part of the
room to be cleaned.
The battery pack is inserted incorrectly.
Insert the battery pack correctly,
The battery pack is completely empty.
Switch off the appliance via the On/Off switch (position "0") and charge the
battery pack as described,
appliance'.
The appliance was switched on (position "I") during the charging process.
Switch off the appliance via the On/Off switch (position "0") and switch it
back on again (position "I"). The appliance will then start up.
The housing cover has been removed while the appliance was still
switched on.
Switch off the appliance at the On/Off switch (position "0") and switch it
back on again (position "I"). The appliance then starts up.
The housing cover is not properly in place. Switch off the appliance at the
On/Off switch (position "0") and close the housing cover as described,
Chapter 8.4, 'Inserting the dust bin'.
The capacity of the battery pack is too weak.
Switch off the appliance via the On/Off switch (position "0") and charge the
battery pack as described,
appliance'.
The appliance has no ground contact.
Place the appliance on the floor. It will now directly start cleaning.
The dust container is overfilled or the filter is clogged.
Switch off the appliance via the On/Off switch (position "0") and proceed as
described under
Chapter 8, 'After use'.
The slide controller for adjusting the sensitivity of the fall sensors is set on
a position for a light floor, although the appliance is being used on a dark
floor.
Adjust the setting of the slide controller to the sensitivity setting of the fall
sensors,
Chapter 6.1, 'Adjusting the sensitivity of the fall sensors'.
Depending on the size of the room to be cleaned, the appliance may - at
the end of the 3 modes - not necessarily have been everywhere.
Let the appliance run until it has travelled over every area of the room.
9
Troubleshooting
Possible cause / solution
Chapter 4.3, 'Inserting the battery pack'.
Chapter 5, 'Charging the battery pack in the
Chapter 5, 'Charging the battery pack in the
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