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Troubleshooting
What appears to be a malfunction may not always be serious. Please go through the following list before requesting
service.
Symptom
Power does not come on.
Remote control does not work.
The TV/VIDEO - CANCEL, CURSOR or
numeric buttons do not work.
(For XV-S400BK)
No picture is displayed on the
monitor.
No picture is displayed on the
monitor when using the
COMPONENT or S-VIDEO output
jack(s).
Picture is noisy.
No audio is reproduced.
No audio is reproduced when playing
back a DVD disc recorded with 96 kHz,
linear PCM audio.
Sound is distorted or noise is
generated.
Picture does not fit the television
screen.
Operation is not possible.
All manuals and user guides at all-guides.com
Possible case
Power plug is not inserted securely.
Too far from the unit.
The tip of the remote unit is not pointed in
the right direction.
Batteries are exhausted.
Battery polarity is incorrect.
The TV - DVD switch is not correctly set.
Connection of video cable is incorrect.
Input selection of TV is incorrect.
Disc is not playable.
Jack(s) at use is (are) not active.
The unit is connected to a VCR directly
and the copyguard function is activated.
Connection is incorrect.
Input selection of amplifier is incorrect.
The audio signal is not derived from the
unit's DIGITAL OUT.
Disc is dirty.
MONITOR TYPE is not correctly set.
Television is not correctly set.
Microcomputer malfunction due to
lightning or static electricity.
Moisture condensation caused by a
sudden change of temperature or
humidity.
Additional information
Remedy
Plug in securely.
More closer to the unit.
Point the infrared light- emitting window
toward the remote sensor on the front panel.
Replace the batteries with new ones.
Take out the batteries and insert them again in
the correct direction.
To control the unit, set the TV - DVD switch to
"
"
DVD
. To control your TV, set the TV - DVD
"
"
switch to
TV
.
Connect the cable correctly.
Select correctly.
Use a playable disc. (See page 15.)
Make them active. (See pages 16 and 17.)
Connect the unit so that the picture signal
flows directly to the TV.
Check the connections.
Select correctly.
Use the AUDIO OUT when playing back such
discs.
Wipe the disc surface.
Select monitor type correctly. (See page 47.)
Set the television correctly.
Turn off the power and unplug the power
cord, then connect the power cord again.
Turn off the power, then turn it on a few hours
later.
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