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Creating groups of devices (Group lists)
Specific groups of devices can be created with enery meters.
1) In "Energy meter" main display, tap the " i " on the upper right corner to enter the setting display.
2) Tap "Group List".
3) Tap "+" on the upper right to add a group.
4) Select one or more energy meters for the new group.
5) Tap "+" to form a new group.
6) You may change the name and photo of the group. Tap the "Save" button on the upper right corner anytime to save
and exit.
Notes
1)
Please ensure the sensors are switched on and registered one by one.
2)
When opening the "BresserConnect" App, it will directly go to the last sensor page displayed before exititing the
last time. It may need some time to refresh the sensor data. So please wait for several seconds for updated
measurements to be displayed.
Trouble shooting
General
If you have run the Connect system for a long period of time and one day one of your weather or soil sensor fails to connect
with the system while the rest of the sensors work fine, it's likely that the battery level in this sensor is low. Please reinstall new
batteries and follow the instruction in the manual to reconnect the sensor to your Connect system again.
Gateway
•
1. New Sensors cannot be successfully registered on the App.
a)
Please check whether the App can effectively communicate with the gateway. After pressing the "Connect" button
on the App to register a new sensor, the green LED will start flashing for around 30 seconds. If not, power off the
router and the gateway and then power them on again and retry.
b) The sensor may be too far away from the gateway or there is radio frequency interference nearby. Please put the
sensor closer to the gateway, preferably within direct line-of-sight. Shut off all electrical appliances nearby and retry.
•
2. Sensor data are not updated or no sensor data is displayed or the remote sockets cannot be controlled.
a)
Please power off the gateway and power on again and observe the LEDs on the gateway as listed in paragraph 4
below. If no abnormal status is found, please turn off the WiFi feature of your iOS or Android device and then turn it
on again to reconnect to the router. Run the app again.
b) Otherwise, please check on the App whether the sensor status is 'disconnected'. If yes, please follow the
recommendations in point 3 below.
c) If the problem persists please switch router and Gateway off and on again and try again.
e) If there are many sensors of the same type installed, the memory (RAM) size of your iOS or Android device may
not support the display of all the sensor images on one page. Please delete some of the sensors to see if the
situation can be improved. If this is the cause, you may need a more sophisticated iOS or Android device model
with a larger memory.
•
Sensor status has become 'disconnected' (an exclamation mark next to the sensor list).
Please try the 3 steps below:
a)
Power off the gateway. After a while, power it on again and wait for around 30 seconds until the green LED on the
gateway stops flashing. After powering up, the gateway will scan the presence of the installed sensors within the
flashing period and reconnect them, if the sensors are found.
b) Wait until the next day. At midnight each day, the gateway automatically performs scanning of and reconnection
with installed sensors.
c) If the sensor disconnection is due to a short period radio frequency inteference, it will be automatically reconnected
after the interference has gone. However, if the interference period is long (i.e. more than one hour), then the sensor
can only be reconnected by means of method 1) or 2) above.
•
3.If the reconnection still fails, then it may be caused by one or more of the following reasons:
•
The sensor location is marginal or out of reach of the radio frequency reception range. Please move the sensor to a closer
or less blocked location and retry.
•
The battery level may be relatively low. Please retry with new batteries.
•
The sensor operation software is hung up. Please remove and re-insert the batteries into the sensor and go to the sensor
management page on the BRESSER Connect App and press the RECONNECT button within 30 seconds.
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